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Car fault help

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  • Car fault help

    Bought a car 9/2/17 took it back 16/2 for them to replace radiator, fault reoccurred so took it back 25/2 the fault has now reoccurred, I broke down!! The garage are saying if we can get it ther (30 miles away) they will have a look at it and pay some money towards the cost of repair!!!what can we do? We can't drive it,
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  • #2
    Re: Car fault help

    Originally posted by Tracylamb View Post
    Bought a car 9/2/17 took it back 16/2 for them to replace radiator, fault reoccurred so took it back 25/2 the fault has now reoccurred, I broke down!! The garage are saying if we can get it ther (30 miles away) they will have a look at it and pay some money towards the cost of repair!!!what can we do? We can't drive it,
    Hi
    Can i ask, how did you pay for the car? Was there any credit used at all?

    it seems to me, notwithstanding the point above, the supplier has a duty to carry out a repair under the Consumer Rights Act 2015, but equally you may well be entitled to reject the goods now as the supplier has had the chance to repair the vehicle and failed to do so adequately.

    What remedy do you want from this, that really is the question?
    I work for Roach Pittis Solicitors. I give my free time available to helping other on the forum and would be happy to try and assist informally where needed. Any posts I make on LegalBeagles are for information and discussion purposes only and shouldn't be seen as legal advice. Any advice I provide is without liability.

    If you need to contact me please email me on Pt@roachpittis.co.uk .

    I have been involved in leading consumer credit and data protection cases including Harrison v Link Financial Limited (High Court), Grace v Blackhorse (Court of Appeal) and also Kotecha v Phoenix Recoveries (Court of Appeal) along with a number of other reported cases and often blog about all things consumer law orientated.

    You can also follow my blog on consumer credit here.

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    • #3
      Re: Car fault help

      Originally posted by Tracylamb View Post
      Bought a car 9/2/17 took it back 16/2 for them to replace radiator, fault reoccurred so took it back 25/2 the fault has now reoccurred
      Was it a new car or a second hand vehicle, and did it come with any warranty?

      As PT has said you may have a remedy under the Consumer Rights Act 2015. This link is for information on second hand car purchases and you seem to have reported the fault within 30 days >

      http://www.which.co.uk/consumer-righ...-are-my-rights

      Di

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