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Thread: Parking Charge Notice appeal rejected, now debt collector letter..Help needed please

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  1. #1
    justmee's Avatar

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    Default Parking Charge Notice appeal rejected, now debt collector letter..Help needed please

    Hello everyone,? looking for a little bit of advice if possible please.

    Just before Christmas we received a parking charge notice in the post .Failure to clearly display a valid ticket/permit (free ticket displayed -driver left site)
    The parking charge notice showed pictures of the car and a valid ticket in time.
    So we used their online appeal form. We appealed as the registered keeper asking for ,Who is the party that contracted with your company,Is your charge based on damages for breach of contract,provide proof that the timing of any camera used was synchronised with all other cameras and/or systems & machines,provide all photographs taken of this vehicle,driver leaving the site and any other evidince you may have,provide photos of the signs that you say(on your web site 'Terms and Conditions') were on site and which you contend formed a contract with the driver. And we also attached the drivers receipt from the shop that the free ticket refers. to prove that the driver was a genuine customer. We also found this on template somewhere so added it in to not send debt collector letters and do not add any costs which would be a thinly-veiled attempt at 'double recovery'. I will not respond to debt collectors and to involve a third party would be a failure to mitigate your costs as well as deliberate and knowing misuse of my data.
    Appeal was rejected without any evidence of the driver leaving the site ,and now we have received a letter from debt collector asking to pay original amount +initial legal costs of 60 or provide reason for non payment within 16 days , if we don't they will seek clients instructions to commence legal proceedings in form of county court claim form in the county court. Could somebody maybe point us in the right approach please. Thank you in advance.

  2. #2
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    Default Re: Parking Charge Notice appeal rejected, now debt collector letter..Help needed ple

    Which company ?

    Did you not get offered a secondary appeal ? (popla or theias )

    M1
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    I can only help with what you tell me. Post up information (other than names and addresses!).

    I NEVER enter any appeals or court documentation on your behalf. This is your responsibility.

    Upload images to your thread like this .Email [email protected] if you can't upload images/documents. She doesn't own a crystal ball as far as i'm aware so link to your thread or tell her how to find it !

    If you want to tell someone YOU were driving, go to confession.

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    justmee's Avatar

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    Default Re: Parking Charge Notice appeal rejected, now debt collector letter..Help needed ple

    Thank you so much for your reply. Yes we where offered second appeal with the ias.After a lot of reading and most saying that the ias will most likely say that same and refuse to cancel it,we decided not to appeal.
    Fine was issued by Napier parking and now has been passed on to bw legal,after looking at the letters again im not sure if they are debt collectors or legal advisors as in solicitors that work on behalf of Napier. Also I would like to add that we did not complain to land/car park owner ,as the land was sold on not long ago and we could not trace the new owner. Thank you so much.

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    justmee's Avatar

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    Default Re: Parking Charge Notice appeal rejected, now debt collector letter..Help needed ple

    Should we respond to bw legal letter or just ignore it and hope they go away please? And if we do need to respond to them what should we put in the letter. Should we just say We appealed to napier and also attached drivers receipts to prove that the driver was a genuine customer .And attach a copy of the receipt and a copy of what we wrote in the appeal form. Dose the cpr relates to parking charges at all and if so, should we ask for proof of the driver leaving the site as it seems, that is their main reason for issuing a ticket? Thank you in advance .

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    Default Re: Parking Charge Notice appeal rejected, now debt collector letter..Help needed ple

    BW legal are both debt collectors and solicitors.

    Can you post the letter up in a sanitised format.

    M1
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    Private messages are off as all help on this site is on board.

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    I can only help with what you tell me. Post up information (other than names and addresses!).

    I NEVER enter any appeals or court documentation on your behalf. This is your responsibility.

    Upload images to your thread like this .Email [email protected] if you can't upload images/documents. She doesn't own a crystal ball as far as i'm aware so link to your thread or tell her how to find it !

    If you want to tell someone YOU were driving, go to confession.

    I,I,I,I,I,I should be avoided unless you are Jim Diamond.

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    justmee's Avatar

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    Default Re: Parking Charge Notice appeal rejected, now debt collector letter..Help needed ple

    Do you mean bw letter please? also I did edit it ,but cant seem to be able to upload it.Can you please point me in the right direction?Thank you

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    justmee's Avatar

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    Default Re: Parking Charge Notice appeal rejected, now debt collector letter..Help needed ple

    Think I have managed to add them on here. The both letters came in one envelope and guesing the sender is bw legal but don't no. And alos like I previously mention we did send napier appeal with the drivers receipt shopping in the allocated shop , so don't no why bw legal say we didn't appeal. Thank you so much again.
    Also I noticed that napier use bpa members logo on their letters, but I belive they are no longer bpa registered..
    Attached Thumbnails Attached Thumbnails bw legal 1.jpg   napier1.jpg  

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    mystery1's Avatar

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    Default Re: Parking Charge Notice appeal rejected, now debt collector letter..Help needed ple

    Debt collectors letter. It may escalate in the future so it might be worth an email asking for a copy of the PCN and signs.

    M1
    ********************************Signature********* ************************

    Private messages are off as all help on this site is on board.

    Please note i am now pretty much without access/time to help 5 days a week. Others will hopefully help you.


    I can only help with what you tell me. Post up information (other than names and addresses!).

    I NEVER enter any appeals or court documentation on your behalf. This is your responsibility.

    Upload images to your thread like this .Email [email protected] if you can't upload images/documents. She doesn't own a crystal ball as far as i'm aware so link to your thread or tell her how to find it !

    If you want to tell someone YOU were driving, go to confession.

    I,I,I,I,I,I should be avoided unless you are Jim Diamond.

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    justmee's Avatar

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    Default Re: Parking Charge Notice appeal rejected, now debt collector letter..Help needed ple

    Do you think we should say we appealed please and send them copy of that and receipt to them as well as asking for pcn and signs please?

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    mystery1's Avatar

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    Default Re: Parking Charge Notice appeal rejected, now debt collector letter..Help needed ple

    They are an IPC member (as opposed to BPA) and use THEIAS (as opposed to popla) so any appeal in all probability would've lost anyway.

    It's never a bad idea to ask for information such as the PCN and signs.

    M1
    ********************************Signature********* ************************

    Private messages are off as all help on this site is on board.

    Please note i am now pretty much without access/time to help 5 days a week. Others will hopefully help you.


    I can only help with what you tell me. Post up information (other than names and addresses!).

    I NEVER enter any appeals or court documentation on your behalf. This is your responsibility.

    Upload images to your thread like this .Email [email protected] if you can't upload images/documents. She doesn't own a crystal ball as far as i'm aware so link to your thread or tell her how to find it !

    If you want to tell someone YOU were driving, go to confession.

    I,I,I,I,I,I should be avoided unless you are Jim Diamond.

  11. #11
    justmee's Avatar

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    Default Re: Parking Charge Notice appeal rejected, now debt collector letter..Help needed ple

    We didn't do the second appeal with the ias ,as we read online that we have no chance. But we did an appeal to the napier using their online appeal form.We did include the drivers receipts for shopping in the shop, that allows displaying a free ticket that you can get from the parking machine. So I was wondering if we should include the coppy of the appeal and receipt when sending letter to bw legal please?

  12. #12
    mystery1's Avatar

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    Default Re: Parking Charge Notice appeal rejected, now debt collector letter..Help needed ple

    I wouldn't bother. It should already be part of the file they have on you.

    M1
    ********************************Signature********* ************************

    Private messages are off as all help on this site is on board.

    Please note i am now pretty much without access/time to help 5 days a week. Others will hopefully help you.


    I can only help with what you tell me. Post up information (other than names and addresses!).

    I NEVER enter any appeals or court documentation on your behalf. This is your responsibility.

    Upload images to your thread like this .Email [email protected] if you can't upload images/documents. She doesn't own a crystal ball as far as i'm aware so link to your thread or tell her how to find it !

    If you want to tell someone YOU were driving, go to confession.

    I,I,I,I,I,I should be avoided unless you are Jim Diamond.

  13. #13
    justmee's Avatar

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    Default Re: Parking Charge Notice appeal rejected, now debt collector letter..Help needed ple

    OK thank you for your help. I will just send them a letter asking for info then. And we will see if that get us anywhere.

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