• Welcome to the LegalBeagles Consumer and Legal Forum.
    Please Register to get the most out of the forum. Registration is free and only needs a username and email address.
    REGISTER
    Please do not post your full name, reference numbers or any identifiable details on the forum.

Faulty Boiler

Collapse
Loading...
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Faulty Boiler

    Hi all, recently we bought a new house, our boiler stopped working last week, we called out the people who we have boiler cover with who have come out and refused to fix our boiler on the grounds of a part of the boiler being recalled some years back. This part was recalled as it's made of aluminium which can rust and cause Carbon Monoxide leaks. We now have a huge sticker over our boiler saying "DANGER DO NOT USE". I contacted the boiler company who apologised and said they would send someone out tomorrow to replace the recalled part as this part is what has caused the boiler to lock out. Today I have been left a voicemail message saying they won't be dropping this off tomorrow as they have an "engineering shortage" so it will have to be next week. By the time this is delivered I will have been without running hot water or central heating for over 10 days.

    I spoke to my neighbours on the street who have owned their properties since they were new builds and they have confirmed nobody from the boiler company has contacted any of them regarding the faulty dangerous boiler part.

    My question is whether this is grounds to sue the boiler company for not informing people of a potentially fatal fault?

    Thanks in advance.
    Tags: None

  • #2
    Re: Faulty Boiler

    Not a Powermax is it?

    Comment


    • #3
      Re: Faulty Boiler

      It is!

      Comment


      • #4
        Re: Faulty Boiler

        Originally posted by Char2207 View Post
        It is!
        Aha, no surprise there then. I did some research on them when friends moved into a house with one.

        Im aware that there was a risk of CO leakage when a seal was not replaced with a new one during service, but the risk of leakage from corrosion was not mentioned in any sources that I recall.

        I think they were originally produced by a company called Range, it was subsumed in some form by Potterton?
        all from memory so I'll stand corrected.

        I don't think you'll get anywhere with legal action, even if you do manage to find the remnants of the company that made these.

        Comment


        • #5
          Re: Faulty Boiler

          Here is the leading authority on this type:
          http://www.powermax-repairs.co.uk/

          It does indeed mention corrosion of the aluminium flue pipes, due to the boiler producing corrosive condensate but not being designed to cope with it!

          Comment


          • #6
            Re: Faulty Boiler

            Thanks for sending over that information! Our boiler did a lot of things on that article before it packed in. I'm more shocked than anything that they didn't contact at least the developers when they bought 50 odd boilers off them for the new houses. I didn't really plan on suing in all honesty but I was hoping to have some realistic leverage if the service I receive continues to be so frustrating...

            Comment


            • #7
              Re: Faulty Boiler

              Originally posted by Char2207 View Post
              Thanks for sending over that information! Our boiler did a lot of things on that article before it packed in. I'm more shocked than anything that they didn't contact at least the developers when they bought 50 odd boilers off them for the new houses. I didn't really plan on suing in all honesty but I was hoping to have some realistic leverage if the service I receive continues to be so frustrating...
              Hundreds of developers probably fitted thousands of these units across the country, they were very popular because they were such a useful solution at that price. When they were working they were (and still are) brilliant, so it's a shame they're so fundamentally flawed.

              An entire estate where friends live had these installed; many have now had them replaced with high flow rate combos or with a resited system boiler heating a thermal store or a mains pressure tank.

              Comment


              • #8
                Re: Faulty Boiler

                http://www.uk-afi.org/product-recall...oduct-code-135

                Comment

                View our Terms and Conditions

                LegalBeagles Group uses cookies to enhance your browsing experience and to create a secure and effective website. By using this website, you are consenting to such use.To find out more and learn how to manage cookies please read our Cookie and Privacy Policy.

                If you would like to opt in, or out, of receiving news and marketing from LegalBeagles Group Ltd you can amend your settings at any time here.


                If you would like to cancel your registration please Contact Us. We will delete your user details on request, however, any previously posted user content will remain on the site with your username removed and 'Guest' inserted.
                Working...
                X