MMF

[robinson86]

Hi all just after some advice regarding this company. They are claiming i have a payday loan debt - about 5/6 years ago I stupidly took a couple out to try and help me out when times were hard but can't be sure that this is one. I have since moved address and haven't received any letters to my current address. I have however received a fee emails offering me payment plans etc even a 50% discount if paid in 2 months. I have ignored all these e-mails.

My question is if one of thier agents visited my property would I have had a letter pushed through the door? My partner sent me a picture of a strange car parked outside my house yeaterday and said a man knocked the door a couple of times. She didnt answer as she is a very nervous person. The car was there atleast 20 minutes obviously it could be totally innocent and unrelated but it just got me a bit stressed.

If the payday loan is one I took out it could possibly be from wageday advance. As i already said at the time I would have taken it when I was struggling and would have cleared the balance to take another loan out straight away on a rolling monthly basis and just by ticking a box online I believe no checks as to wether I could actually afford to repay this would have been carried out. Could this be a ground to get it wiped off?

Thanks in advance for any advice from this site and its great contributors

[nemesis45]

Re: MMF

Good morning, welcome to LB,

MMF have a very poor reputation regarding their conduct and attitude to alleged debtors.

They we heavily criticised and sanctioned by the OFT a few years back. Also they had to refund /compensate a number of individuals.

I doubt any MMF representative would leave any form of " calling card" it's not their style.

You should send MMF a request for a copy of the agreement for the alleged loan. (CCA Request). There's a £1 statutory fee for this, use a postal order marked " for statutory fee only" and use signed for post so you can check delivery date.

You are not obliged in any way to enter into a dialogue with any stranger who turns up on your doorstep invite them politely to leave your property if they refuse call the police and say you feel threatened.

Does this alleged debt appear on your credit files? You can check Noddle and Clear Score free online.

nem

[Debt Camel]

Re: MMF

about 5/6 years ago I stupidly took a couple out

Any chance you could be more exact about this? If it may have been more than 6 years ago, a payday loan debt is likely ot be statute barred.

If it is just coming up to the 6 year statute barred point, then you may decide it's better to do nothing as MMF don't seem to have your current address. This isn't an altogether safe strategy as MMF may try to get a CCJ for the debt at a previous adress.

If the payday loan is one I took out it could possibly be from wageday advance. As i already said at the time I would have taken it when I was struggling and would have cleared the balance to take another loan out straight away on a rolling monthly basis and just by ticking a box online I believe no checks as to wether I could actually afford to repay this would have been carried out. Could this be a ground to get it wiped off?

You need to read https://debtcamel.co.uk/payday-loan-refunds/ to see if you may have a possible "affordability" complaint. If you only had one loan from a lender this is very hard to win. But if you repaid the loan and then borrowed again the same month a few times this would be a good case for getting a refund for the later loans (including the last loan which defaulted). A balance isn't usually wiped out but the refund may be larger enough to do that - especially as the ombudsman adds 8% interest on, which after 5 years adds up to quite a lot!

If you make an affordability complaint, you should inform MMF that the debt is in dispute, see https://debtcamel.co.uk/mmf-debt-write-off/.

[robinson86]

Re: MMF

Thanks for your replies I haven't been able to get on for a couple of days so sorry for the delay in replying. I will look at those links straight away, I'm sure it was a loan taken out atleast 3 consecutive months. I have received an email today which i will paste below.

Any further advice will be very appreciated

- - - Updated - - -

Our efforts to contact you are becoming exhausted as we have made several attempts to offer you a repayment solution and even a discount.

In light of this we are preparing your account for one of the following possible actions:

Legal Assessment - your account may be sent to our legal partner Moriarty Law, who will assess your account to determine if legal action is suitable. If they consider this to be the most appropriate action, we will inform you of the next steps. You should be aware that there may be additional costs in the event that legal action is taken.

Assignment of your account to one of our external debt recovery partners, BPO Collections Ltd, or Themis Recoveries.

You still have time to set a plan with us if you contact us within the next 7 days.

There are several payment methods available to you, as previously advised we are happy to discuss together the available solutions in line with your circumstances. You can now manage your account online by visiting www.mmile.com/myaccount.

If you prefer you can email us at customerservice@mmile.com The details needed to set your plan are:

Date of 1st instalment

Payment Amount

Frequency of Payments

Preferred Payment Method

Please ensure that your priority bills are up to date for example rent / mortgage, utility bills, council tax to make sure your payment is affordable. If you are experiencing financial difficulties please be assured that our specialist team will be able to assist you.

Information pertaining to this account may be registered with credit referencing agencies, this information may then be used by future lenders, landlords and employers and may affect your ability to secure credit in the future.

You can contact us on 0113 887 6876 if you wish to discuss your account(s).

We look forward to hearing from you.

Yours sincerely

Motormile Finance UK Limited (MMF)

[robinson86]

Re: MMF

When sending the first emails should I include the my address at the time of taking out the loans and also state they have no right to contact me by any other means or regarding any other business?

[wales01man]

Re: MMF

When sending the first emails should I include the my address at the time of taking out the loans and also state they have no right to contact me by any other means or regarding any other business?

Is this the same address you are now at?

[robinson86]

Re: MMF

No it would be my previous address where the loan would have been taken

[wales01man]

Re: MMF

Careful if they issue a CCJ claim at the old address they have from you in an email you send you will not be able to defend it

[robinson86]

Re: MMF

I would only be giving my address to the payday loan company not MMF. Surely the loan company can't apply forma CCJ as they no longer own the debt?

[Debt Camel]

Re: MMF

This isn't a very sensible way to proceed. Baring in mind your affordability complaint may need to go to the Financial Ombudsman and you may need to supply bank statements and a copy of your current credit record, I think the chance of you being able to conceal your current address is not good.

Putting in a complaint to the original lender and then informing MMF that the debt is under dispute would seem to be a better approach if you want to avoid a CCJ from MMF.

state they have no right to contact me by any other means or regarding any other business?

Sounds a pointless sentence to me. They can contact you about any matter relating to your complaint, which would include the outstanding balance.