I have a debt on my credit file which I am confused with.
The debt was originally with Shop Direct Finance.
They then sold it onto another company called TTI SPC (or TDX Group Limited).
I wrote to TDX Group Limited asking for evidence of the debt.
All they provided was a very basic statement of account, and stated that there was no signed valid credit agreement.
TDX have refused point blank to remove the default from my credit file.
I checked my credit file yesterday and Shop Direct Finance have listed the same debt as being settled.
The account number is the same on both credit file entries.
So how can one firm says its settled and the other saying there is an outstanding balance of £272.
So I am confused.
Any advice please?
The debt was originally with Shop Direct Finance.
They then sold it onto another company called TTI SPC (or TDX Group Limited).
I wrote to TDX Group Limited asking for evidence of the debt.
All they provided was a very basic statement of account, and stated that there was no signed valid credit agreement.
TDX have refused point blank to remove the default from my credit file.
I checked my credit file yesterday and Shop Direct Finance have listed the same debt as being settled.
The account number is the same on both credit file entries.
So how can one firm says its settled and the other saying there is an outstanding balance of £272.
So I am confused.
Any advice please?
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