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Carphone warehouse o2 sim card charge!

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  • Carphone warehouse o2 sim card charge!

    Needed a replacement O2 sim card for my phone as my current one is messing about. I therefore went into Carphone Warehouse in MK City Centre who then charged me £15 for it and sated that this is what everybody charged for it. Literally I walked out and walked into O2 a few shops later and inquired about the same product. O2 gave me a replacement sim free of charge. Of course I returned to Carphone to request a refund at which point they have advised me that they can't offer a refund on sim cards and that even tho 02 gave me a sim free of charge it would not work as my original 02 contract was taken out through Carphone Warehouse. Is this true? has anybody had the same experience?
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