Ahena ANPR appeal rejected - help! - won

[1984mummy]

My mum received a letter from Athena for parking in Lidl as the signage was not clear that you had to give a registration number at check out nor was she asked by staff at the till! I told her to just ignore it but she wasn't happy so I drafted the below email for her;

"Dear Sir or MadamI am challenging as Registered Keeper the above Civil Parking Charge Notice for the following reasons;
Athena ANPR Ltd does not have landowner rights and therefore is incapable of offering parking and parking contracts on this land.
No contract could have been formed in any case, as the signage – particularly the requirement to input a registration number on the way out – was insufficient to form one.
That, as Athena are not the landowner, and that the car park was in no way full with vehicles then the parking charge bears no relation to a genuine pre-estimate of loss (GPEOL) and is such an unenforceable penalty.
Please cancel this notice forthwith."

Yesterday we received a rejection letter which is way too long to type out & I don't know if I can attach a picture of it but can anybody offer advice please?

Thanks in advance!

[mystery1]

Re: Ahena ANPR appeal rejected - help!

Did you speak to the store manager, preferably with receipt in hand ?

The notices could also hold the key https://www.youtube.com/watch?v=BjnPAhAdxZQ

M1

[1984mummy]

Re: Ahena ANPR appeal rejected - help!

Mum called after receiving it and was told to appeal but she doesn't have the receipt so I used the response above in the hope that would be enough but clearly not!

[mystery1]

Re: Ahena ANPR appeal rejected - help!

What about the charge notices ?

M1

[1984mummy]

Re: Ahena ANPR appeal rejected - help!

I have the original charge notice yes and the appeal rejection. Going to try & attach the appeal rejection letter now, fingers crossed I work it out lol!

[1984mummy]

Re: Ahena ANPR appeal rejected - help!

My stupid cable has melted into my charge so can't download the pictures so out of frustration I just called Lidl customer service and they have agreed to ask Athena to cancel the charge & accepted an ear bashing from me about the immoral use of parking companies! Thanks for the advice I'll be sure to pop back if I ever need any advice but in the nicest possible way I hope to not ever have to come back!