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N power pre payment electric meter

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  • N power pre payment electric meter

    Ive been looking at this for my daughter but cant make any sense of it.
    It seems that an N Power prepayment meter isnt pay as you go.
    Daughter checked her account online and found that it was in credit by £233. She couldnt understand this (neither could I) as she belived her electric usage was pay as you go.
    When she phoned N Power for an explanation she was told-
    That they dont bill every time the meter is read and that the account details showing on the system were not a true picture, top up payments were showing as being credited but meter readings had only been billed up to 29th December 2014 despite the meter being read on 17th February,
    N Power said that whilst they had to provide online accounts, these were not geared up for prepayment customers
    Seems odd to me ????
    Tags: None

  • #2
    Re: N power pre payment electric meter

    seems odd to me too :tinysmile_aha_t:
    Debt is like any other trap, easy enough to get into, but hard enough to get out of.

    It doesn't matter where your journey begins, so long as you begin it...

    recte agens confido

    ~~~~~

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