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Civil Enforcement Ltd - PCN

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  • Civil Enforcement Ltd - PCN

    Hi Guys

    Looking for some advice

    I received a PCN from Civil Enforcement LTD for parking in the gym car park. A gym of which i am a member. The gym states both on their website and within the gym itself that there is free parking for two hours. However the PCN issued by CEL states "I have exceeded the max 1 hour free parking as stated on the signage"

    The gym itself has a machine which I input my registration to get this two hours free parking, but I can't remember if I put it in on this occasion.

    The PCN states i went in at 20:40 and exited at 22:20, so I fall in well below the allowed two hours. I've sent a complaint to the gym and asking for them to get this PCN cancelled and am currently awaiting a response. I have also with the help of other posts on this forum written a tempate which i will be sending to CEL

    Could you please advise if this is ok

    Dear Sirs,
    I, as registered keeper, wish to invoke your appeals procedure. The driver is a paid up member of the gym (which provides two hours of free parking) and was at that time using the facilities. Also the times you allege the driver was parked falls under the maximum 2 hour stay. In any event your charges are penal in nature and not a genuine pre estimate of loss.

    I am under no statutory obligation to name the driver and will not do so.

    If you reject my appeal please supply a popla code.

    Yours

    Thanks in advance guys
    Tags: None

  • #2
    Re: Civil Enforcement Ltd - PCN

    :okay:

    M1

    Comment


    • #3
      Re: Civil Enforcement Ltd - PCN

      Thanks M1

      Comment


      • #4
        Re: Civil Enforcement Ltd - PCN

        I have finally received a reply from civil enforcement rejecting the above.

        I will be appealing to popla, but have noidea on what grounds to appeal. Coulkd someone point me in the right firection.

        I haven;t got a scanner, but the reply i recieved fom Civil enforcement ihave typed out below

        Thanks in advance


        We refer to your recent letter. We haveconsidered the matters raised, but regret to advise that we are unable tocancel this enforcement notice. The car park has experienced severe problemswith unauthorised parking, resulting in vehicles being parked for long periodsof time and occupying valuable space. There are many clear and visible signsdisplayed on the site, advising drivers of the regulations in force.

        Thecharge that has been levied is clearly stated on the signage around the site.Furthermore it falls within the British Parking Associations recommendedguidelines for car park enforcement.

        Customersmust register on every visit to extend the parking allowance. On this occasionyou failed to do so. We appreciate that on occasion tickets may be issued tocustomers of the adjoining establishment. However all vehicles must adhere tothe parking regulations.

        It is thedriver’s responsibility to pay this PCN. However in England and Wales if after28 days from the issue date this PCN has not been paid off or you have notprovided us with the name and current address for service of the driver thenunder section 4 of the protection of freedoms act 2012 we do now have the rightsubject to the requirements of the act having being complied with to recoverfrom the registered keeper at the time the vehicle was parked, sums that remainunpaid

        We regretthat the enforcement notice remains valid as the ticket was correctly issued inaccordance with the terms and conditions stated. If the parking incident occurredin England or Wales, you may appeal to independent appeals service viawww.popla.org.uk using verification code ##########. If your appeal to popla isrejected you will lose the right to pay at the reduced rate and you will needto pay at the higher amount.

        In viewof your correspondence, even if you have received a reminder demanding paymentat the higher rate, we have extended the time allowance for you to pay at theoriginal reduced charge by a further fourteen days.

        Comment


        • #5
          Re: Civil Enforcement Ltd - PCN

          1. The charges are penalties and not a contractual charge, breach of contract or trespass. They are not a genuine pre estimate of loss either.




          2. In order to form a contract the signs need to be clear so that they must be seen by an average person. They were not. There was no breach of contract.




          3. Civil Enforcement Limited (CEL) do not hold sufficient interest in the land to offer a motorist a contract to park. They have no locus standi.




          4. CEL have failed to adhere to the BPA code of practice.




          5. Unreliable, unsynchronised and non-compliant ANPR system.






          1.The charges are penalties.




          The charges are represented as a breach of contract or trespass. Whilst it is disputed that a contract was entered into (see point 2) according to the BPA code "If the parking charge that the driver is being asked to pay is for a act of trespass, this charge must be proportionate and commercially justifiable. We would not expect this amount to be more than £100. If the charge is more than this, operators must be able to justify the amount in advance"




          £100 is clearly not proportionate to a stay in a car park in which the vehicle was entitled to be in but not for over 2 hours. Neither is it commercially justified because it would make no sense. CEL want to charge a motorist who is a fully paid up member of the gym at the location and if there was no free parking that membership, and associated profit for the gym, would be lost. There was no loss and certainly can be no genuine pre estimate of loss.


          I require CEL to submit a full breakdown of how these losses are calculated in this particular car park and for this particular ‘contravention’. CEL cannot lawfully include their operational day to day running costs (e.g. provision of signs, ANPR and parking enforcement) in any ‘loss’ claimed. Not only are those costs tax deductible, but were no breaches to occur in that car park, the cost of parking 'enforcement ' would still remain the same.




          According to the Unfair Terms in Consumer Contract Regulations, parking charges for breach on private land must not exceed the cost to the landowner during the time the motorist is parked there. As the landowner imposes a parking fee for the area in question, there is only the limited loss to whoever it is due. The Office of Fair Trading has stated that ''a ‘parking charge’ is not automatically recoverable simply because it is stated to be a parking charge, as it cannot be used to state a loss where none exists.''




          In Parking Eye v Beavis it was found that the charges were penalties although specific to that car park they were commercially Justifiable in a car park where the operator had paid a significant sum to run the car park and caused a loss which clearly can't be in this case as there is nothing to say that CEL pay money to run the carpark. It is akin to a claim in trespass which must be a genuine pre estimate of loss but clearly the £100 is not.




          2. Unclear and non-compliant signage, forming no contract with drivers.




          I require signage evidence in the form of a site map and dated photos of the signs at the time of the parking event. I would contend that the signs (wording, position and clarity) fail to properly inform the driver of the terms and any consequences for breach, as in the case of Excel Parking Services Ltd v Martin Cutts, 2011. As such, the signs were not so prominent that they 'must' have been seen by the driver - who would never have agreed to pay £100 in a free car park - and therefore I contend the elements of a contract were conspicuous by their absence. If it is dark it is not good enough for signs just to be present, they must be able to be seen. As per 1 above i contend there were no signs at entry and nothing that said payment must be made within 10 minutes.

          The landholder, being the owners of the gym, offer 2 hours of free parking on their website and do not refer to further terms and conditions. A parking management company cannot over ride the offer of 2 hours free parking already offered prior to a visit to the site.






          3. Contract with landowner - no locus standi
          CEL do not own nor have any interest or assignment of title of the land in question. As such, I do not believe that CEL has the necessary legal capacity to enter into a contract with a driver of a vehicle parking in the car park, or indeed to allege a breach of contract. Accordingly, I require sight of a full copy of the actual contemporaneous, signed and dated site agreement/contract with the landowner (and not just a signed slip of paper saying that it exists). Some parking companies have provided “witness statements” instead of the relevant contract. There is no proof whatsoever that the alleged signatory has ever seen the relevant contract, or, indeed is even an employee of the landowner. Nor would a witness statement show whether there is a payment made from either party within the agreement/contract which would affect any 'loss' calculations. Nor would it show whether the contract includes the necessary authority, required by the BPA CoP, to specifically allow CEL to pursue these charges in their own name as creditor in the Courts, and to grant them the standing/assignment of title to make contracts with drivers.




          In POPLA case reference 1771073004, POPLA ruled that a witness statement was 'not valid evidence'. This witness statement concerned evidence which could have been produced but was not. So if the operator produces a witness statement mentioning the contract, but does not produce the actual un-redacted contract document, then POPLA should be consistent and rule any such statement invalid.




          So I require the unredacted contract for all these stated reasons as I contend the Operator's authority is limited to that of a mere parking agent. I believe it is merely a standard business agreement between CEL and their client, which is true of any such business model. This cannot impact upon, nor create a contract with, any driver, as was found in case no. 3JD00517 ParkingEye v Clarke 19th December 2013 (Transcript linked):http://nebula.wsimg.com/0ce354ec669790b4b7d83754d8ca32e5?AccessKeyId=4CB8F 2392A09CF228A46&disposition=0&alloworigin=1




          In that case the Judge found that, as the Operator did not own any title in the car park: 'The decision to determine whether it is damages for breach...or a penalty...is really not for these Claimants but...for the owners. We have a rather bizarre situation where the Claimants make no money apparently from those who comply with the terms...and make their profit from those who are in breach of their contract. Well that cannot be right, that is nonsense. So I am satisfied that...the Claimants are the wrong Claimants. They have not satisfied this court that they have suffered any loss...if anything, they make a profit from the breach.'




          I challenge this Operator to rebut my assertion that their business model is the same 'nonsense', and is unenforceable. CEL cannot build their whole business model around profiting from those they consider to be in breach of a sign, on land where they have no locus standi, and then try to paint that profit as a perpetual loss.




          I refer the Adjudicator to the recent Appeal Court decision in the case of Vehicle Control Services (VCS) v HMRC ( EWCA Civ 186 [2013]): The principal issue in this case was to determine the actual nature of Private Parking Charges.




          It was stated that, "If those charges are consideration for a supply of goods or services, they will be subject to VAT. If, on the other hand, they are damages they will not be."




          The ruling of the Court stated, "I would hold, therefore, that the monies that VCS collected from motorists by enforcement of parking charges were not consideration moving from the landowner in return for the supply of parking services."




          In other words, they are not, as the Operator asserts, a contractual term. If they were a contractual term, the Operator would have to provide a VAT invoice, to provide a means of payment at the point of supply, and to account to HMRC for the VAT element of the charge. The Appellant asserts that these requirements have not been met. It must therefore be concluded that the Operator's charges are in fact damages, or penalties, for which the Operator must demonstrate his actual, or pre-estimated losses, as set out above.




          4. Failure to adhere to the BPA code of practice.




          The signs do not meet the minimum requirements in part 18. They were not clear and intelligible as required.




          5. ANPR ACCURACY




          This Operator is obliged to ensure their ANPR equipment is maintained as described in paragraph 21.3 of the British Parking Association's Approved Operator Scheme Code of Practice. I require the Operator to present records as to the dates and times of when the cameras at this car park were checked, adjusted,calibrated, synchronised with the timer which stamps the photos and generally maintained to ensure the accuracy of the dates and times of any ANPR images.This is important because the entirety of the charge is founded on two images purporting to show my vehicle entering and exiting at specific times. It is vital that this Operator must produce evidence in response to these points and explain to POPLA how their system differs (if at all) from the flawed ANPR system which was wholly responsible for the court loss by the Operator in ParkingEye v Fox-Jones on 8 Nov 2013. That case was dismissed when the judge said the evidence form the Operator was 'fundamentally flawed' as the synchronisation of the camera pictures with the timer had been called into question and the operator could not rebut the point.




          So, in addition to showing their maintenance records, I require the Operator in this case to show evidence to rebut this point: I suggest that in the case of my vehicle being in this car park, a local camera took the image but a remote server added the time stamp. As the two are disconnected by the internet and do not have a common "time synchronisation system", there is no proof that the time stamp added is actually the exact time of the image. The operator appears to use WIFI which introduces a delay through buffering, so "live" is not really "live". Hence without a synchronised time stamp there is no evidence that the image is ever time stamped with an accurate time. Therefore I contend that this ANPR "evidence" from this Operator in this car park is just as unreliable as the parking eye system and I put this Operator to strict proof to the contrary.








          M1

          Comment

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