Which? Super complaint details
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Which? Super complaint details
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Re: Which? Super complaint details
http://www.oft.gov.uk/shared_oft/bus...act/oft514.pdf
This document explains how the OFT deal with Super Complaints and what a Super Complaint is.
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Re: Which? Super complaint details
http://www.oft.gov.uk/shared_oft/rep...cts/oft978.pdf
This report is from February 2008 and is in response to the Which? super complaint.
OFT's response to super complaint
Credit card interest calculation methods
11 February 2008
The OFT has announced a series of recommendations to help consumers choose a credit card. OFT research shows that 70 per cent of credit card holders did not shop around before selecting their current card, and this means they could be placing themselves at a financial disadvantage.
The OFT has recommended that:- an independent credit card price comparison website is introduced by the FSA
- improvements are made by the credit card industry to the way that information is presented in summary boxes
- terminology used by card issuers is standardised
- there is a consumer education campaign which highlights the benefits of shopping around.
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