Hi,
Although I've posted as 'New User' that is not quite correct; I couldn't find my original log in. I have been helped by Howlett Clarke before but was too ill at the time to properly thank the people concerned. I have been suffering stress, anxiety and depression for some time. I was recently arrested and sectioned under a 136 after approaching the Police desk twice and getting no help (and getting turned away) and my GP (offered an appointment next day) even after identifying myself as a Medium to High Suicide Risk. I have posted here today under another section about something that is worrying me.
But under this topic:
1. I had a court summons from Wight Hassell on behalf of Cabot Financial Ltd about a credit card debt. I posted £1 and asked for a CCA. Wright Hassell returned the money and said they could not supply the CCA. They have asked for proof of my mental ill health. I emailed them while I was away t supply me an account number so that I could supply these details. They asked for some personal details - DOB, middle name, address, etc. to confirm I was me. Interestingly, they say my middle name does not match the one on their records and culd I give them my other middle names? I do not have any more middle names. The one I gave is the only one I have.
Where do I go from here?
2. I had a demand and long telephone campaign from CapQuest ( I was away at my family home at the time so I didn't get the many, many messages until I returned). I did the usual...requested a CCA with a £1. This was passed to MINT who refused the CCA because the letter did not contain a signature. I had pointed out hat a CCA request did not need same but MINT replied it was the bank's policy to have a signature. I asked if there were doubts about my identidy then they were in breach of Data Protection. They have taken the debt back from CapQuest (who were obviously then not authorised to chase the debt) and said my address was good enough for them in 2009 so it should be now.
MINT have asked for a breakdown of expenses/income. I am not working and receipt of benefits. Again, where do I go from here?
Thank you.
Although I've posted as 'New User' that is not quite correct; I couldn't find my original log in. I have been helped by Howlett Clarke before but was too ill at the time to properly thank the people concerned. I have been suffering stress, anxiety and depression for some time. I was recently arrested and sectioned under a 136 after approaching the Police desk twice and getting no help (and getting turned away) and my GP (offered an appointment next day) even after identifying myself as a Medium to High Suicide Risk. I have posted here today under another section about something that is worrying me.
But under this topic:
1. I had a court summons from Wight Hassell on behalf of Cabot Financial Ltd about a credit card debt. I posted £1 and asked for a CCA. Wright Hassell returned the money and said they could not supply the CCA. They have asked for proof of my mental ill health. I emailed them while I was away t supply me an account number so that I could supply these details. They asked for some personal details - DOB, middle name, address, etc. to confirm I was me. Interestingly, they say my middle name does not match the one on their records and culd I give them my other middle names? I do not have any more middle names. The one I gave is the only one I have.
Where do I go from here?
2. I had a demand and long telephone campaign from CapQuest ( I was away at my family home at the time so I didn't get the many, many messages until I returned). I did the usual...requested a CCA with a £1. This was passed to MINT who refused the CCA because the letter did not contain a signature. I had pointed out hat a CCA request did not need same but MINT replied it was the bank's policy to have a signature. I asked if there were doubts about my identidy then they were in breach of Data Protection. They have taken the debt back from CapQuest (who were obviously then not authorised to chase the debt) and said my address was good enough for them in 2009 so it should be now.
MINT have asked for a breakdown of expenses/income. I am not working and receipt of benefits. Again, where do I go from here?
Thank you.
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