Cabot Financial/Train2Game.

[Kati]

Re: Cabot Financial/Train2Game.

Hi [MENTION=53946]25135591[/MENTION] thanks for the extra info
I'm sure you'll get lots of help and advice on here in regards your overdraft charges etc ...

Kati x

[sloane82]

Re: Cabot Financial/Train2Game.

Cheers any advice at getting my refund through CDF Please.

[sloane82]

Re: Cabot Financial/Train2Game.

Hi Kati have you found any information for a refund of all fees?.

[Kati]

Re: Cabot Financial/Train2Game.

Hi Kati have you found any information for a refund of all fees?.

Hiya ... How much of the course did you actually do??
Did you get sent the course materials?? DVDs etc...??
Did you send any modules off to be marked??

What made you decide to cancel the course??

(I'm working on it ... but need more info )

K xx

[sloane82]

Re: Cabot Financial/Train2Game.

Sure I started the course in 2009. I'm not sure how far I got into the course I did get sent the course materials I still have them. I did send off the modules to be marked. Online to be honest I just wanted to cancel the course so I typed in Train2Game to get some information and found it to be . So I then started to write letters through the advice from the collative learning website.

[Kati]

Re: Cabot Financial/Train2Game.

Thanks

Which one of their courses were you on??

Game design??
Games testing??
A different one?? (there seem to be quite a few variations :lol

[sloane82]

Re: Cabot Financial/Train2Game.

Computer Game Designer.

[Amethyst]

Re: Cabot Financial/Train2Game.

Sure I started the course in 2009. I'm not sure how far I got into the course I did get sent the course materials I still have them. I did send off the modules to be marked. Online to be honest I just wanted to cancel the course so I typed in Train2Game to get some information and found it to be . So I then started to write letters through the advice from the collative learning website.

Did you feel it was before you looked online, ie. were you unhappy with the course, or was it just you ran out of steam and decided not to do it any more, then searched online and found the collative learning site?

[sloane82]

Re: Cabot Financial/Train2Game.

To be honest I stopped doing the course years ago and I should have researched it years ago. I just didnt want the debt with the course so I typed in Train2Game and I was shocked when there were threads of etc. I was unhappy with the course and to be honest felt that I was duped into the course there was no guarantee of a Job even passing the course it was poorly presented also. I just want my money back .

[Kati]

Re: Cabot Financial/Train2Game.

What would you get if you finished the course?? A diploma?? A City & Guilds??

Also ... how did you enrol?? did you send of an application?? ring the telephone number from their advert?? were you cold-called and offered the course??

And ... did you take out the "Optional Payment Protection Plan" on your loan with CDF??

[Kati]

Re: Cabot Financial/Train2Game.



point 6 (on the left) on here confuses me too

The student will have the right to terminate the course, providing he/she returns all the course materials together with WRITTEN CANCELLATION within 7 days of signing the agreement, thus ensuring there is no confusion between the student and the college.

and point 7 (on the left):

THE COURSE CANNOT BE CANCELLED AFTER 7 DAYS FROM SIGNING THE AGREEMENT.

and point 6 (on the right):

I confirm that all the relevant points under the Consumer Credit Act, consumer legislation and/or the Sale of Goods and/or Provision of Services Law have been fulfilled and complied with to prevent misselling.

Doesn't the Consumer Credit Act give you 14 days to cancel (or am I mistaken)??

[sloane82]

Re: Cabot Financial/Train2Game.

A Quailification in Computer Design I got cold called. I did not take out any Optional Payment Protection. Would you be able to help?.

[Kati]

Re: Cabot Financial/Train2Game.

Anyway I have wrote to trading standards they have told me to contact the smalls claims courts which I did.

Are you willing/able to go through small claims for a refund??

They sent me a letter saying as a goodwill gesture they would cancel the course. I then wrote them an e-mail saying that I would like to cancel the course and have all payments refunded to myself they said that they would not refund me. I have since wrote them another letter.

What did you write in your letters to train2game??

Have you also written to the finance company (CDF)??

and Cabot (telling them there's a dispute)??

K x

[sloane82]

Re: Cabot Financial/Train2Game.

To be honest how much is it going to cost as I am not working at the moment. I basically wrote about all the information that I found about the Train2Game The consumer protections from unfair trading regulations 2008 information Regarding the website of collative learning. And to have a refund of all payments refunded to myself. The first letter they sent was not very helpful the second that they would cancel the course as a goodwill gesture I did write that I was missold the course due to hard selling etc and I wrote alot of information about not being happy about the course I have wrote to them recently stating that I would like a refund of all payments that I made to the course. I sent Train2Game an e-mail saying that I would be happy to cancel the course. Also that I want a refund of all payments to the course they wrote a letter back to say that they would not refund me any money. The recent letter I wrote to them I listed Breach of Contract and regulations that they have broken. I will be awaiting the letter. On Overdraft fees also can you help with this matter as with The Oliver foster Burnell case please.

[sloane82]

Re: Cabot Financial/Train2Game.

Katie 14-31 Days to return 14 days to cancel goods and receive a refund upto 28-31 days with other Companies Argos etc Jewellery is different.