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Lowells and Post Office Car Insurance

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  • Lowells and Post Office Car Insurance

    Lowells say my wife owes £30 cancellation charge on a policy with PO. The underwriters were BISL or BGL as they are now. This was sorted at the time with carsuk.org acting for PO and the new insurance policy was with a BISL Co. (M&S). This was why no charge should have been made. PO has sent 2 letters one saying there was a cancellation charge and another with a zero amount as cancellation. Original DRA have confirmed that the account was closed. Should we ignore Lowells ?

    Any advice appreciated.
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  • #2
    Re: Lowells and Post Office Car Insurance

    Originally posted by Struggler View Post
    Lowells say my wife owes £30 cancellation charge on a policy with PO. The underwriters were BISL or BGL as they are now. This was sorted at the time with carsuk.org acting for PO and the new insurance policy was with a BISL Co. (M&S). This was why no charge should have been made. PO has sent 2 letters one saying there was a cancellation charge and another with a zero amount as cancellation. Original DRA have confirmed that the account was closed. Should we ignore Lowells ?

    Any advice appreciated.
    We all do............msl:

    Seriously though ask Lowell for an intelligible copy of the original agreement, showing the £30.00 cancellation charge.
    Then wait for a reply.
    “The only man who sticks closer to you in adversity more than a friend, is a creditor.”

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