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Original mortgage firm taken over - new mortgage firm wants 25% of my PPI refund!

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  • Original mortgage firm taken over - new mortgage firm wants 25% of my PPI refund!

    My original mortgage firm has been taken over by another firm.
    Recently I discovered that I am due a sizeable PPI refund from my account with them.
    The new firm say they will give me my refund, but only after they have taken 25% of the total amount.
    Is this legal?
    If not, what is it that I need to say or write to them to release the full amount I am due?

    Many thanks.
    Tags: None

  • #2
    Re: Original mortgage firm taken over - new mortgage firm wants 25% of my PPI refund!

    ​Hi macdoituk,,just to let you know your post has been seen and one of the great people from this site will be along to give you advice

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