• Welcome to the LegalBeagles Consumer and Legal Forum.
    Please Register to get the most out of the forum. Registration is free and only needs a username and email address.
    REGISTER
    Please do not post your full name, reference numbers or any identifiable details on the forum.

Santa ignores children's refund rights, warn experts

Collapse
Loading...
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Santa ignores children's refund rights, warn experts

    Santa Claus's failure to alert children to their rights to full refunds within seven working days under the Distance Selling Regulations is in breach of those rules, an expert has warned.

    Gifts specialist Claus has this week already failed to respond to accusations that his data protection policies are putting children's personal data at risk.

    "Under the Distance Selling Regulations anyone taking orders in the post as Santa does has certain obligations," said an e-commerce specialist at a leading law firm.

    "Children have a right to reject the gifts they requested and receive a full refund within seven working days. If he does not provide lots of information about the child's purchase when making his delivery then that period can be extended by up to three months," said the specialist.

    "All they have to do is cancel their contract, and I imagine a follow-up letter up the chimney should do it. He must also tell children that they have this right, which he plainly doesn't," he said.

    Under the Distance Selling Regulations, Claus is obliged to provide children with details of the price of the goods delivered, something which is to most people not in the spirit of Christmas. A source close to the Grotto said that Claus was simply unprepared to bend to that rule.

    "Santa says he takes the hit on that one every year, giving canny kids the chance to get refunds because he's failed in the information he supplies," said the source. "But what good is a Santa with price tags? It's just not Christmas."

    For the laws to apply there must be a contract in place, but the lawyer said that this was almost always the case. "The letter up the chimney is clearly an offer, the delivery of the goods is acceptance. Under English law there also must be a form of consideration, which the glass of brandy and carrot clearly qualify as," he said. "It does mean, of course, that the less generous household which leaves nothing for Santa or the reindeer is left without adequate consumer protection, which seems oddly just."

    We can also reveal that Claus is likely to be in breach of one company's trade mark with his gift distribution enterprise. 'Santa Claus of Greenland' has a trade mark over that term in relation to games, playthings, sports goods, decorations for Christmas trees and the regulation and control of electricity, amongst other things.

    "This is a clear case of infringement," said a litigation specialist at a leading law firm. "True, Santa is from Lapland not Greenland, but I think that you could make the case that the level of general ignorance of geography is such that confusion would be created by Santa's trading under the name Santa Claus."

  • #2
    Re: Santa ignores children's refund rights, warn experts

    How the heck do they get a refund on something that hasn't cost them anything????

    Does Santa get a refund on the pressies he has given to the horrible ones?

    Comment

    View our Terms and Conditions

    LegalBeagles Group uses cookies to enhance your browsing experience and to create a secure and effective website. By using this website, you are consenting to such use.To find out more and learn how to manage cookies please read our Cookie and Privacy Policy.

    If you would like to opt in, or out, of receiving news and marketing from LegalBeagles Group Ltd you can amend your settings at any time here.


    If you would like to cancel your registration please Contact Us. We will delete your user details on request, however, any previously posted user content will remain on the site with your username removed and 'Guest' inserted.
    Working...
    X