wrongful Act

[fitzy123]

First of all nice site'just like to say sorry for all my spelling
mistakes not very good at this sort of thing..Iv had 3 RLP
letters from the 14 of Feb about the savers store..it says
wrongful Act causing loss to our client



I went into savers to buy something'i have bought it a few times in the past
when i got to the shelf i took the front box and a few fell onto the floor.
i put back so i took one from the back of the shelf there was a couple of boxe's
open and the goods where all over the shelf'i took a box from the back as
didn't want to knock them over again'then walked to the till and queued up
payed for my goods and left. Then someone asked me to go to the office and asked
why he said there is something in your hand' i said what are you talking about'
we went into the back of the shop where all the staff where and said i'v got you
on cctv taking a capsule from the shelf and waliking out the store with it' anyway
no capsule found in my hand' he said iv got it all on cctv which he didn't show
it to me. I had credit cards £340 in my wallet 'he asked me for
my receipt and my goods'he opend the box and it had a extra capsule tablet'
in it.He said it was stealing i am very upset and very'very angry for
getting told i was a thief'the manager didn't say anything to me she was
there for 2 min and went'why didn't they get the police cause he said he had
it on cctv me putting this thing in my hand and watched me all the way till i
left the shop'so in that case it will be on camara me taking the capsule from my
then open'n up the box and putting it inside' close'n it then giving it to the lady
I cant understand why he didn't call the police as i didn't admit to taken it and
he didn't show me any evidence of me taken it..ie...cctv..if you look at the footage
it will show me take'n nothing from the shelf apart from the box i bought.never
been so embarrassed in my life'i never stole a thing in my life.its a Disgrace'
not taken me into a office to sort it out instead i was put one set of swing
doors where the staff where in and out looking at me like i was a thief'and i
couldn't wait to get out the store cause of the embarrassment.he also said
i was banned from all savers stores...the manager said to me im going to look
at the cctv footage and i will be back' she never returned...WHY..With all the
staff there'that not right..I am disabled and dont go out much only went down
to get the wife a valentine card and was going to take her out for a meal plus
it was my birthday..not got a criminal record..iv had 3 letters asking for £87.50
for losses..what losses..i have not sent them any money cause i have not
done any wrong..sorry cant post the letters up as not got a scanner..once
again sorry for the mess of this thread iv done..Thanks ..tom..


Ps i would love to stick the letters up but not got a clue
about pc'..etc..maybe someone can clean my post up a bit.
Thankyou for taking the time to read this..if it make's any
sense to you..ment to say the item was a Dental repair kit
cost £3 something.And i did not sign any paperwork or admit
to anything 'didn't give my phone number'think he scribbled
done my visa card details for proof it was me'which i think
he had no right doing that as the information about my bank
''etc''is personal to me only'i ''think''

[charitynjw]

Re: wrongful Act

Hi fitzy123

If the police weren't involved, you will not get a criminal record.
It is a civil matter, & RLP are not liked very much on here.
Have a read of some of the other threads on this section of the forum; in particular
http://www.legalbeagles.info/forums/...ad.php?t=19243 &
http://www.legalbeagles.info/forums/...ad.php?t=33302

& this is from Citizens Advice Bureau
http://www.citizensadvice.org.uk/press_20101206

[fitzy123]

Re: wrongful Act

Hi fitzy123

If the police weren't involved, you will not get a criminal record.
It is a civil matter, & RLP are not liked very much on here.
Have a read of some of the other threads on this section of the forum; in particular
http://www.legalbeagles.info/forums/...ad.php?t=19243 &
http://www.legalbeagles.info/forums/...ad.php?t=33302

& this is from Citizens Advice Bureau
http://www.citizensadvice.org.uk/press_20101206

Thankyou for the reply' someone called Clever Clogs is going
to scan my 3 letters and hopefully get them up for you all to see.
Iv been about for a few weeks now'only just decided to post'
epically now i got the 3rd letter.

[fitzy123]

Re: wrongful Act

Hello again just gone through the link about Citizens Advice Bureau
it says

RLP have confirmed that it has never successfully litigated a fully contested county court claim in respect of an unpaid demand.

Its now 2012'wonder if there is a update to this now

[bluebottle]

Re: wrongful Act

What the store manager and RLP are doing in this case may well amount to a criminal offence, as well as discrimination under the Equality Act 2010.

Could you please answer the following questions -

For what reason didn't the manager call the police?
What evidence did the manager offer to corroborate her allegations?
Why didn't she allow you to see the alleged CCTV evidence they are supposed to have?

Once you have answered these questions, it should be clearer what action needs to be taken.

[fitzy123]

Re: wrongful Act

What the store manager and RLP are doing in this case may well amount to a criminal offence, as well as discrimination under the Equality Act 2010.

Could you please answer the following questions -

For what reason didn't the manager call the police?
What evidence did the manager offer to corroborate her allegations?
Why didn't she allow you to see the alleged CCTV evidence they are supposed to have?

Once you have answered these questions, it should be clearer what action needs to be taken.

oops sorry il try again

[fitzy123]

Re: wrongful Act

Thank you for your reply..

1

 For what reason didn't the manager call the police?

Not got a clue why they didn't call the police'

2

 What evidence did the manager offer to corroborate her allegations?

The undercover store detective said he see me pick something of
the shelf and said it was on cctv'when he stopped me at the door
he said can you come to the office got to speak to you about
something'when out the back he said show me your hands and
i did he said where is it i said where is what he said you had something
in your hand when you left the store'i said what'by me saying that he didn't
know what to say'gave him what i bought with the receipt'he opened
the box and said there is 3 capsules in the box there should be only 2.
My wife bought the item many times in the past and sometimes she had to
go back cause things where missing out of the box'and sometimes there has
been extra ones in there to..its like getting out of the store with a loaf of
bread instead of 12 slices there was 13....dont know why the police
wasn't called..

3

  Why didn't she allow you to see the alleged CCTV evidence they are supposed to have

The bloke said i had something in my hand'he must have thought i
opened up the box wile i was waiting at the till and put it in there then
closed the box up then payed for it..he said its on cctv then the lady
said she would be back in a min she was going to check it'5 mins
passed she come back and dit not mention one thing about the footage
then said you can go'whn i went out the store a police man and one of them
community police was outside the shop'why didn't the bloke say to the police
about it..il tell you why'there isn't any cctv on me doing any wrong..he has
just assumed i was up to no good..the capsule is not any good without
the other thing with it'you have got to mix them together for a putty..
Why didn't he show me the footage and call the police:confused2::confused2:

[teaboy2]

Re: wrongful Act

Ignore RLP its nothing but speculative invoicing, they would not stand a chance in court hence why they have never successfully litigated anyone, in fact i not heard of them ever taking anyone to court despite their claims to the contary.

[charitynjw]

Re: wrongful Act

Hi fitzy,

Personally, I would take Teaboy's wise advise & ignore the RLP letter.
But Bluebottle is also spot on - these 'loss prevention' parasites are duping the gullible into making payments which are unfounded - thus feathering their own nests.
If you have any further problems with them, just post it on here - there are enough folk on here who would be only too pleased to assist you in informing RLP exactly where they can lodge their speculative invoice.

As for the shop, if you are indignant about how you were treated, why not demand a copy of the CCTV footage - you can do so by submitting a Subject Access Request - it will cost you £10.
Most shops keep their CCTV records for about a month.
You can find a SAR here http://www.legalbeagles.info/forums/...ad.php?t=21788
Just tweak it to read 'CCTV footage of approx xx;xx time, aa/bb/cc date'

[bluebottle]

Re: wrongful Act

Hi fitzy,

Personally, I would take Teaboy's wise advise & ignore the RLP letter.
But Bluebottle is also spot on - these 'loss prevention' parasites are duping the gullible into making payments which are unfounded - thus feathering their own nests.
If you have any further problems with them, just post it on here - there are enough folk on here who would be only too pleased to assist you in informing RLP exactly where they can lodge their speculative invoice.

As for the shop, if you are indignant about how you were treated, why not demand a copy of the CCTV footage - you can do so by submitting a Subject Access Request - it will cost you £10.
Most shops keep their CCTV records for about a month.
You can find a SAR here http://www.legalbeagles.info/forums/...ad.php?t=21788
Just tweak it to read 'CCTV footage of approx xx;xx time, aa/bb/cc date'

Excellent advice, Charity.

Unfortunately, corporate paranoia is reaching the point where it is getting out of control and this is just another example of it. I am particularly concerned by the fact they have targeted someone with a disability. Having worked with the disabled and elderly, professionally and on a voluntary basis, over the last 35 years, and having a disability myself, it makes my blood boil when this sort of thing happens.

When you have the CCTV footage and have studied it, come back onto this thread, describe what, evidence, if any, there is of you allegedly taking something and we'll see if you need any further help.

If you receive any further "correspondence" from RLP in the meantime, don't panic. They're full of something brown and foul-smelling... just like the scum who use them to blackmail members of the public.

[CleverClogs]

Re: wrongful Act

If you receive any further "correspondence" from RLP in the meantime, don't panic. They're full of something brown and foul-smelling... just like the scum who use them to blackmail members of the public.

Do you mean that they are cerebrally constipated?

[teaboy2]

Re: wrongful Act

Excellent advice, Charity.

Unfortunately, corporate paranoia is reaching the point where it is getting out of control and this is just another example of it. I am particularly concerned by the fact they have targeted someone with a disability. Having worked with the disabled and elderly, professionally and on a voluntary basis, over the last 35 years, and having a disability myself, it makes my blood boil when this sort of thing happens.

When you have the CCTV footage and have studied it, come back onto this thread, describe what, evidence, if any, there is of you allegedly taking something and we'll see if you need any further help.

If you receive any further "correspondence" from RLP in the meantime, don't panic. They're full of something brown and foul-smelling... just like the scum who use them to blackmail members of the public.

Blue Bottle here is one line of thinking that i have been stewing over in regards to retailers and RLP speculative invoicing and was wonder what you thoughts would be on it.

Basically as we all know RLP are in their letters demanding amounts way over the actual loss incurred by the retailer (in most cases no loss was incurred). Yet they according to most posters (and without actually seeing a copy of their letters personally) it would seem they are wording their letters to the effect that the amount they are asking for is to cover or is equal to the loss the retailer incurred. The second point is they are then threatening legal action based on the above point of amount of loss incurred in order to recover it.

Now to me, because the actual loss is significantly less than what is demanded and in most cases no actual loss has been incurred by the retailer as most victims seem to be caught as a result of honest mistake or false accusations (grounds for claim of defamation, if made in public like in the OP's case), then the letter itself is misleading as to actual loss and jusitification from the amount being demanded and false threat of legal action. Therefore i am off the view that their may be a case for fraud by misrepresentation against RLP.

What are your thoughts on that Blue bottle?

If others want to join in on this debate on my thoughts, then let the site team know so this post and any replies can be moved to their own thread in working groups section.

[CleverClogs]

Re: wrongful Act

First letter from RLP (both sides) and some flim-flam from them purporting to explain how someone might be liable.

[CleverClogs]

Re: wrongful Act

Two more letters from those spivs

[Hurricane Puffrose]

Re: wrongful Act

in the quaint old language of yorkshire...

WHA A LOAD OF CODSWALLOP!!

you havent done anything wrong here hun, id file them under B