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Credit checks 'affect best loan deals'

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  • Credit checks 'affect best loan deals'

    BBC NEWS | Business | Checks 'affect best loan deals'

    Checks 'affect best loan deals'


    Numerous credit checks are depriving borrowers of the best deals on loans and credit cards, a committee of MPs has been told.
    The Treasury Select Committee is investigating how searches can impact on consumers' credit ratings.
    Uncertainty about the system meant some people missed out on credit or were put off shopping around.
    But numerous credit applications in a short period of time could signal fraud or a chequered history, agencies said.
    Transparency needed
    Many consumers did not know the effect that credit searches had on the rates that they might be charged, the committee hearing on Tuesday was told.
    Our concern is that people do not apply because of the uncertainty of the system


    Toby Van der Meer, Moneysupermarket.com

    The committee heard various submissions from the public outlining how they applied for a loan at a certain rate, only to be "accepted" at a much higher interest rate.
    Rejecting such an offer affected this consumer's status if they then applied for a different loan, according to Martin Lewis of Moneysavingexpert.com.
    He claimed that 70% of people applying for unsecured credit were rejected. Of the remainder, two-thirds got the loans at the advertised rate, but the other third were offered a higher rate.
    However, these numbers were challenged by the British Bankers' Association (BBA). Eric Leenders, of the BBA, said that only up to a third of those offered loans got rates higher than were advertised.
    Toby Van der Meer, of Moneysupermarket.com, told the committee that more transparency was needed in the process as it caused a fear of shopping around.
    "Our concern is that people do not apply because of the uncertainty of the system," he said.
    He suggested that a system was available which allowed for "quotation searches" that did not leave a footprint on people's credit history if they decided against taking the loan.
    'Integrity'
    But the credit reference agencies giving evidence at the hearing said that only a small proportion of those who apply for loans were affected.
    One suggested that about 7% of consumers making applications had more than five credit searches over a three-month period, and a small proportion of these saw their credit rating affected.
    Mr Leenders argued that changing the system could affect the "integrity and comprehensiveness" of how lenders shared information about borrowers. This was done to prevent high numbers of defaults and fraud.
    The committee's chairman, John McFall, said that there was a huge difference in the evidence provided by the credit reference agencies and the banking group compared with that given by price comparison and consumer websites.
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  • #2
    Re: Credit checks 'affect best loan deals'

    Watch it here - Player
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    • #3
      Re: Credit checks 'affect best loan deals'

      "a huge difference in evidence" now there's surprise

      Comment


      • #4
        Re: Credit checks 'affect best loan deals'

        The OFT didnt really seem that fussed about it, the ICO said they were happy with how things were and there werent any problems, but that they hadnt actually done any research into it. Some good points were made by the committee and I think Martin and Toby did a great job putting the consumers view, and concerns that consumers couldnt complain if they didnt understand what was going on anyway forwards. interesting bit at end of the pricing publicised for accessing credit records - think that should eventually lead to the £2 request getting a bit more of a push. Strange opening remarks which amounted to 'fuss about nothing' basically. Personally i think theres not many complaints, think ico man said 100 a year ?, because people don't know that its that thats affecting their ratings and wouldnt know where or exactly what to complain about anyway.

        Well done Martin though
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        • #5
          Re: Credit checks 'affect best loan deals'

          mse posted up a story on the committee hearing now

          Credit application system is flawed, MPs told


          Guy Anker
          News Editor
          27 October 2009



          Borrowers are missing out on the best deals or paying too much for credit due to flaws in the application process, MPs were told today.
          Consumer groups, including MoneySavingExpert.com, gave evidence to the Treasury Committee today to highlight numerous examples of consumers being promised cheap loan and credit card rates, only to be accepted on significantly worse terms (see the Credit Rating guide).
          Not only does this mean they pay more to clear the debt, but it stops them shopping around for a better deal because every application made harms your chances of getting a new credit line, the committee was told (see the Cheap Loans, Balance Transfer Cards and 0% Cards guides).
          The investigation came after MSE suggested this as a major area of consumer detriment to the committee, and evidence was aided by hundreds of comments from readers via a mixture of forum posts and emails (see the Forum Comments).
          The Office of Fair Trading (OFT), which also gave its views, has pledged to investigate. Lenders, under close scrutiny from MPs, maintained that the current system works.
          'Unfair profiteering'
          Martin Lewis, MoneySavingExpert.com creator, told the committee: "Lenders are allowed to advertise a rate at 10% yet give a card to someone at 25% interest.
          "This is consumer detriment and unfair profiteering."
          Typically, each loan or credit card application you make counts as a 'search' on your credit file, held by the three credit reference agencies: Equifax, Experian and Call Credit.
          When you apply, lenders tend to view your file to determine your repayment history, but too many searches in a short time could harm your chances of getting further credit.
          Yet, generally, the only way to shop around and get a quote from a lender is to apply.
          The exception is on mortgage applications where lenders can do a quotation search first. This means you're sometimes given an indication of the rate you'll get without it counting as a formal 'search'.
          Martin added: "People have no idea how an application works, it is too complex.
          "First, you should know the price you'll get before you apply. And getting a quote should not impact your credit score. The solution is to mandate quotation searches."
          Toby Van der Meer, from price comparison site Moneysupermarket.com, suggested the UK adopt the German system where quotation searches are in place.
          Under this model, he said, you get numerous quotes under one 'search', which only stays visible to a lender for ten days.
          The OFT has pledged to act on the examples read out by committee chairman John McFall, which mainly came from this site.
          In one case, a borrower was offered a loan at 8.8% but when it went through the rate has rocketed to 17.9% (view the evidence on the committee's website).
          Vivienne Dews, from the OFT, said: "We want to look at the evidence carefully and follow it up."
          Equifax said the quotation search that consumer groups are calling for is available in the UK credit card and loan market.
          Banks stand firm
          However, banks are opposed to using it.
          Eric Leenders, from the British Bankers' Association, said: "Application searches (the current system) have value as they predict high risk characteristics.
          "Too many applications in a short space is an indication of credit and fraud risk. Quotation searches cannot spot this."
          Leenders said the percentage of applicants affected without their knowledge by multiple applications is "very small" and added there were other factors involved in firms' assessments of credit worthiness.
          However, neither the lending representatives nor the credit agencies, which tend to keep their credit criteria secret, could provide a definitive figure.
          McFall said: "We do not have the figures so there is nothing to go on. I don't think you've done your homework."
          Further reading/Key link
          Improve your profile: Credit Rating
          Top deals: Cheap Loans, Balance Transfer Cards, 0% Cards
          Full evidence: Treasury Committee website
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          Comment


          • #6
            Re: Credit checks 'affect best loan deals'

            I think headline rates do not take into account what is called risk based pricing on loans side of things.

            Comment


            • #7
              Re: Credit checks 'affect best loan deals'

              The risk based pricing was a big part of the discussion. The committee really seemed to come down on the consumers side against the industry and OFT/ICO bods.


              Evidence - http://www.parliament.uk/documents/u...esevidence.pdf
              Last edited by Amethyst; 28th October 2009, 11:32:AM.
              #staysafestayhome

              Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

              Received a Court Claim? Read >>>>> First Steps

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