The following in response to some questions.
I've asked him why and how was the 6 year figure calculated
As I have his attention are there other questions anyone wants answered?
I will now try to answer each of your questions in turn:
You cannot request that a default or closed entry be removed or amended unless it has either been on your file for more than for six years after the date of the default/closure, or the information on the entry itself is factually inaccurate. In such circumstances you would need to write to the organisation who placed the entry on your file explaining why the information was inaccurate and needed to be changed or removed.
A. If the lender has accepted that the charges are unlawful then you should write to ask them to amend their entry to show the correct amounts. If the lender disputes that the charges are unlawful then you may wish to contact the Financial Ombudsman Service to see if your complaint falls within their remit. The FOS was set up by Parliament as an independent, free service for settling disputes between businesses providing financial services and their customers. The FOS can be contacted on 0845 080 1800 Monday to Friday from 9am-5pm.
More information on how to go about change inaccurate information on a credit file can be found at the link below;
http://www.ico.gov.uk/upload/documen...aflet_2005.pdf
I've asked him why and how was the 6 year figure calculated
As I have his attention are there other questions anyone wants answered?
I will now try to answer each of your questions in turn:
- When a account is reported as being satisfied am I permitted to request that it be removed.
- A defaulted or closed account will remain on an individual’s credit file for six years from the date of the default/closure even if it the account has been reported as being satisfied. However if the account has been satisfied then the lender must mark their entry on the credit report as ‘satisfied’ or ‘settled’.
You cannot request that a default or closed entry be removed or amended unless it has either been on your file for more than for six years after the date of the default/closure, or the information on the entry itself is factually inaccurate. In such circumstances you would need to write to the organisation who placed the entry on your file explaining why the information was inaccurate and needed to be changed or removed.
- If reports are no longer being updated can I request that they be removed as they are inaccurate.
- The 4th Principle of the Data Protection Act states that personal information must be accurate and, where necessary kept up to date. If any data on a credit file is out of date then you should write to the organisation who placed the entry on your report explaining what information you think is wrong (and why) and asking them to update it. However It may not be possible to have the report removed entirely due to the six year rule I mentioned above.
- Can I ask for entries to be removed if the amounts are inaccurate as they contain unlawful credit card charges.
A. If the lender has accepted that the charges are unlawful then you should write to ask them to amend their entry to show the correct amounts. If the lender disputes that the charges are unlawful then you may wish to contact the Financial Ombudsman Service to see if your complaint falls within their remit. The FOS was set up by Parliament as an independent, free service for settling disputes between businesses providing financial services and their customers. The FOS can be contacted on 0845 080 1800 Monday to Friday from 9am-5pm.
More information on how to go about change inaccurate information on a credit file can be found at the link below;
http://www.ico.gov.uk/upload/documen...aflet_2005.pdf
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