Tweet
Has anyone received a phone call from them ?
If you have then please http://www.legalbeagles.info/forums/register.php for free and tell us your experiences of them.
They are cold calling consumers offering to get back charges, PPI and also write off loans etc. They charge between £49.99 and £149.99 for their services for which you can do any of this yourself for free with the assistance of this site.
EDIT -
What would be very helpful would be if people who have posted with concerns over misleading claims made to them in these calls could PM me or send admin@legalbeagles.info an email stating the concern, the time and date of the call, and the telephone number that the call was made to. This will then be passed to cento so they can monitor and take action to improve the quality of their calls.
THE STORY SO FAR.......
edit - there are some reports of sucesses with claims using cento and other claims companies.
2.The solicitors they have stated to many people that they use are Forbes Douglas, I have evidence from the MD of Forbes Douglas that they are not solicitors and neither do they have any solicitors employed by them, they are in fact another claims managment company. So again if they make these references you must check out what they are saying is correct.
3. If your claim progresses to the next stage they may ask for more money and they may also get you to sign away an additional 30% of any money they recover for you.
4. If you decide to use them, you should check their T & C's before entering into any agreement IMHO and definately before you pay any money over.
5. Get everything in writing before entering into any agreement, unless you are recording your phonecalls.
6. Do your research thoroughly before using them or any other claims management company, before parting with your money. There are loads of resources on the internet.
7. Anything they can do for you you can do for free, with the help of consumer web sites like here on Legal Beagles.
8.Cento Client Review told me that I had £3K to come back from a particular previous mortgage company, this was not true as I have checked it out, I did not take PPI and neither did I have £3K of Mortgage charges. The mortgage payments were much more than £3K so where to they get there figures from.
9. Also, it is worth remembering at the time of their phonecall to you they are not privy to your Bank,Mortgage,Creditcards and Loans so how can they pluck figues out of thin air and advise you what you have to come back.
10. They have been known to tell people to stop paying their loans and pay the money to their solicitors, on no account must anyone do this as it is not advisable. Seek solicitors advice from someone you trust as you could end up in default and your financial record could be damaged.
11. When they phone you, did should ask where they got your personal data from? they are not allowed to cold call. They told me they got my information from the FSA - that is not true, when questioned further they told me a central regisitry for PPI, again I have no PPI so this cannot be true.
12. Never give you personal data to anybody that calls you on the telephone this includes you credit/debit card numbers, without first checking them out.
Finally, if you feel they have misled you or that they cold called you, this will make them in breach of their conditions for holding a Ministry of Justice Licence, then a complaint to the MOJ is very important. 100 companies with licences have had them suspended ot cancelled.
Claims Management Officer
Claims Management Regulation
Monitoring and Compliance Unit
57-60 High Street
Burton on Trent
Staffordshire
DE14 1JS
www.claimsregulation.gov. uk
Telephone: 0845 450 6858
Fax: 0845 450 6866
Email: info@claimsregulation.gov .uk
MOJ web site showing CMC's that have lost their licence. http://www.claimsregulation.gov.uk/
NB: Cento have now changed names (or added further names that they trade under) to Money Experts and/or Lifestyle Claims.
If you have then please http://www.legalbeagles.info/forums/register.php for free and tell us your experiences of them.
They are cold calling consumers offering to get back charges, PPI and also write off loans etc. They charge between £49.99 and £149.99 for their services for which you can do any of this yourself for free with the assistance of this site.
EDIT -
What would be very helpful would be if people who have posted with concerns over misleading claims made to them in these calls could PM me or send admin@legalbeagles.info an email stating the concern, the time and date of the call, and the telephone number that the call was made to. This will then be passed to cento so they can monitor and take action to improve the quality of their calls.
THE STORY SO FAR.......
edit - there are some reports of sucesses with claims using cento and other claims companies.
2.The solicitors they have stated to many people that they use are Forbes Douglas, I have evidence from the MD of Forbes Douglas that they are not solicitors and neither do they have any solicitors employed by them, they are in fact another claims managment company. So again if they make these references you must check out what they are saying is correct.
3. If your claim progresses to the next stage they may ask for more money and they may also get you to sign away an additional 30% of any money they recover for you.
4. If you decide to use them, you should check their T & C's before entering into any agreement IMHO and definately before you pay any money over.
5. Get everything in writing before entering into any agreement, unless you are recording your phonecalls.
6. Do your research thoroughly before using them or any other claims management company, before parting with your money. There are loads of resources on the internet.
7. Anything they can do for you you can do for free, with the help of consumer web sites like here on Legal Beagles.
8.Cento Client Review told me that I had £3K to come back from a particular previous mortgage company, this was not true as I have checked it out, I did not take PPI and neither did I have £3K of Mortgage charges. The mortgage payments were much more than £3K so where to they get there figures from.
9. Also, it is worth remembering at the time of their phonecall to you they are not privy to your Bank,Mortgage,Creditcards and Loans so how can they pluck figues out of thin air and advise you what you have to come back.
10. They have been known to tell people to stop paying their loans and pay the money to their solicitors, on no account must anyone do this as it is not advisable. Seek solicitors advice from someone you trust as you could end up in default and your financial record could be damaged.
11. When they phone you, did should ask where they got your personal data from? they are not allowed to cold call. They told me they got my information from the FSA - that is not true, when questioned further they told me a central regisitry for PPI, again I have no PPI so this cannot be true.
12. Never give you personal data to anybody that calls you on the telephone this includes you credit/debit card numbers, without first checking them out.
Finally, if you feel they have misled you or that they cold called you, this will make them in breach of their conditions for holding a Ministry of Justice Licence, then a complaint to the MOJ is very important. 100 companies with licences have had them suspended ot cancelled.
Claims Management Officer
Claims Management Regulation
Monitoring and Compliance Unit
57-60 High Street
Burton on Trent
Staffordshire
DE14 1JS
www.claimsregulation.gov. uk
Telephone: 0845 450 6858
Fax: 0845 450 6866
Email: info@claimsregulation.gov .uk
MOJ web site showing CMC's that have lost their licence. http://www.claimsregulation.gov.uk/
NB: Cento have now changed names (or added further names that they trade under) to Money Experts and/or Lifestyle Claims.
Comment