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Thread: Car PCP deal

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  1. #1
    Marvel999's Avatar

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    Default Car PCP deal

    Hi all,

    This is my first post and i'm hoping i'm in the correct section. It relates to a PCP agreement with a Mercedes A Class. Basically what i'm wondering is in what circumstances is it possible to terminate a PCP agreement early without incurring fees. I appreciate that this is possible after paying back more than half of the amount but i've had poor service from Mercedes during the first year of my agreement and would like to hand it back now. Obviously i've got detailed info on the experience i've had but just wanted to gauge how easy it is before boring everyone with the issues. I'm not hopeful and know that i'll likely have to hang onto the car for a further year.

    Any advice or guidance would be great.

    Thanks

  2. #2
    cotswoldtony's Avatar

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    Default Re: Car PCP deal

    Hi. in law it's the contract that both parties sign that matters but that does not effect your rights. Your experience of poor service will probably be part of the manufacturer's warranty not your hire contract. I worked in the motor trade and my experience of Mercedes Benz dealerships is terrible. Before I retired I delivered new vehicles of all makes for Lex Leasing and I can tell you if you want a reliable vehicle with great customer service go to Honda. Honda vs Mercedes Honda wins every time on service, reliability and customer care/satisfaction.

  3. #3
    Marvel999's Avatar

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    Default Re: Car PCP deal

    Thanks for the reply. Part of the reason I went with them was because I expected a high standard of aftercare but unfortunately I haven't received it and my eyes have definitely been opened. I'll bear Honda in mind when the time comes to hand it back. Hindsight is a wonderful thing!

  4. #4
    cotswoldtony's Avatar

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    Default Re: Car PCP deal

    Quote Originally Posted by Marvel999 View Post
    Thanks for the reply. Part of the reason I went with them was because I expected a high standard of aftercare but unfortunately I haven't received it and my eyes have definitely been opened. I'll bear Honda in mind when the time comes to hand it back. Hindsight is a wonderful thing!
    Honda was the only make of vehicle I delivered with 100% customer satisfaction for reliability and after care with customers only wanting another Honda at the end of the contract hire. Check online Honda owners reviews and go to a dealership you will not be disappointed.
    I had Mercedes Benz cars for years wonderful car until 2000, after my last e class I would never own or recommend them to anyone, all you are paying for is the badge.

  5. #5
    Kati's Avatar

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    Default Re: Car PCP deal

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