Originally posted by MOJ
As a result of an investigation the Claims Management Regulator has cancelled MJE Associates (Wales) Ltd’s authorisation to provide claims management services under the Compensation Act 2006 with effect from 7 August 2017.
MJE Associates (Wales) Ltd was found in breach of the following Conduct of Authorised Persons Rules 2014:
General Rule 2 - A business shall conduct itself responsibly overall including, but not limited to, acting with professional diligence and carry out the following:
a) Take all reasonable steps to investigate the existence and merits of each element of a potential claim before presenting it to a third party.
b) Make representations to a third party that substantiate and evidence the basis of the claim, are specific to each claim and are not fraudulent, false or misleading.
c) Claims referred to any recognised Ombudsman, dispute resolution scheme or compensation scheme must comply with those organisations’ procedures, include specific, appropriate and relevant information on individual claims and take account of relevant past decisions.
d) Maintaining appropriate records and audit trails.
e) Take all reasonable steps in relation to any arrangement with third parties to confirm that any referrals, leads or data have been obtained in accordance with the requirements of the legislation and Rules.
General Rule 3 - A business shall be directed by people with the necessary competence who must have a working knowledge of the legislation and rules relating to regulated claims management services.
General Rule 5 - A business shall observe all laws and regulations relevant to its business.
General Rule 15 - If required to do so the business must be registered under the Data Protection Act 1998 and comply with obligations imposed by that legislation.
Client Specific Rule 4 - Cold calling in person is prohibited. Any marketing by telephone, email, fax or text shall be in accordance with the Direct Marketing Association’s Code and any related guidance issued by the Direct Marketing Association.
The cancellation means that MJE Associates (Wales) Ltd may no longer carry out any claims management services.
Appeal withdrawn
On 4 December 2017, MJE Associates Ltd applied to withdraw its appeal against the Regulator’s decision. The cancellation of its authorisation is now in effect.
MJE Associates (Wales) Ltd was found in breach of the following Conduct of Authorised Persons Rules 2014:
General Rule 2 - A business shall conduct itself responsibly overall including, but not limited to, acting with professional diligence and carry out the following:
a) Take all reasonable steps to investigate the existence and merits of each element of a potential claim before presenting it to a third party.
b) Make representations to a third party that substantiate and evidence the basis of the claim, are specific to each claim and are not fraudulent, false or misleading.
c) Claims referred to any recognised Ombudsman, dispute resolution scheme or compensation scheme must comply with those organisations’ procedures, include specific, appropriate and relevant information on individual claims and take account of relevant past decisions.
d) Maintaining appropriate records and audit trails.
e) Take all reasonable steps in relation to any arrangement with third parties to confirm that any referrals, leads or data have been obtained in accordance with the requirements of the legislation and Rules.
General Rule 3 - A business shall be directed by people with the necessary competence who must have a working knowledge of the legislation and rules relating to regulated claims management services.
General Rule 5 - A business shall observe all laws and regulations relevant to its business.
General Rule 15 - If required to do so the business must be registered under the Data Protection Act 1998 and comply with obligations imposed by that legislation.
Client Specific Rule 4 - Cold calling in person is prohibited. Any marketing by telephone, email, fax or text shall be in accordance with the Direct Marketing Association’s Code and any related guidance issued by the Direct Marketing Association.
The cancellation means that MJE Associates (Wales) Ltd may no longer carry out any claims management services.
Appeal withdrawn
On 4 December 2017, MJE Associates Ltd applied to withdraw its appeal against the Regulator’s decision. The cancellation of its authorisation is now in effect.
Business Name:
MJE Associates (Wales) Ltd
Address:
Suites 1-4 Top Floor
The Grange, Vauxhall
Town/City:
LLANELLI
Postcode:
SA15 3BD
County:
Sir Gaerfyrddin
Trading Names:
Sector:
Financial products/services
Status:
Authorisation Cancelled
Attached Files