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Lloyds and their 'PPI Call Center'

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  • Lloyds and their 'PPI Call Center'

    Hi,

    Regarding my other post re PPI.

    I have been told that a payment has been authorized, received the confirmation letter and been told I will receive payment by 23rd Oct.

    All good (if it turns up)....however, every time I have called them for an update all I get is the usual offshore (Philippines) call centre were the people who answer the phone merely seem to read from a script "...it will be there by 23rd Oct sir..."

    My questions is, who on earth do I call in the event of it not actually turning up on Monday (23rd)? I have never got anywhere with the call centre and when I call Lloyds in this country they merely told me the department dealing with this is in the Philippines.

    I am starting to worry!

    What do you think?

    BW

    M....
    Tags: None

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