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Raising complaint - VWFS

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  • Raising complaint - VWFS

    I got an invoice for charges sent to me for unsatisfactory repairs. (See previous thread).

    I phoned to say i had had them rectified after the inspection, the guy logged the call and said someone would ring within 72 hours to discuss.

    This was last week.

    On Friday I recieved a letter here



    This confused me with the fact it says the case is resolved?

    So I rang them up friday and was told again someone would be ringing me.

    Are Audi playing the game here?
    Tags: None

  • #2
    Re: Raising complaint - VWFS

    Originally posted by beagleeason View Post
    I got an invoice for charges sent to me for unsatisfactory repairs. (See previous thread).

    I phoned to say i had had them rectified after the inspection, the guy logged the call and said someone would ring within 72 hours to discuss.

    This was last week.

    On Friday I recieved a letter here



    This confused me with the fact it says the case is resolved?

    So I rang them up friday and was told again someone would be ringing me.

    Are Audi playing the game here?
    FYI anyone concerned, I complained and it was upheld and all resolved.

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