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UBER Rip Off

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  • UBER Rip Off

    The journey from Birmingham airport usually costs about £18-£20 . It was even that on Boxing day 2016.

    last night we landed near midnight and used Uber- the quote I accepted was £18-20 but when the charge came through it was £25 . Clearly the taxi driver had his sat nav set up for the longest journey as instead of straight up the A45 we went M42 , M6, A47, then picked up the ring road. We had a magical mystery tour of parts of Birmingham

    So I complained to be told tough it is within out range - it was not in the range of the quote

    Question is, for £25 can I put a complaint into the credit card company?

    I would have happily paid the £20 but now we will go back to our regular taxi firm and stuff uber

    I wanted to share the bad service with anyone who cares to read it.

    Incidentally i did another enquiry as soon as we got in and it was quoting £15-£18

    Moral of the story, never use Uber
    Tags: None

  • #2
    Re: UBER Rip Off

    Originally posted by warwick65 View Post
    The journey from Birmingham airport usually costs about £18-£20 . It was even that on Boxing day 2016.

    last night we landed near midnight and used Uber- the quote I accepted was £18-20 but when the charge came through it was £25 . Clearly the taxi driver had his sat nav set up for the longest journey as instead of straight up the A45 we went M42 , M6, A47, then picked up the ring road. We had a magical mystery tour of parts of Birmingham

    So I complained to be told tough it is within out range - it was not in the range of the quote

    Question is, for £25 can I put a complaint into the credit card company?

    I would have happily paid the £20 but now we will go back to our regular taxi firm and stuff uber

    I wanted to share the bad service with anyone who cares to read it.

    Incidentally i did another enquiry as soon as we got in and it was quoting £15-£18

    Moral of the story, never use Uber
    Short answer : No

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    • #3
      Re: UBER Rip Off

      Well just to put the record straight , after sending screen shots of the price quoted from here to the airport and back again, Uber have given me a partial refund which is good, They are back in my good books

      Comment

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