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I received a County Court Letter from Lowell Portfolio and I took all the necessary steps of replying to the claim to get the 28 days and I also sent a letter to their solicitor requesting the relevant documents, they replied saying:-
"With reference to the above matter and your letter dated 4 November 2016. We can confirm that we have received your Acknowledgement of Service on 4 November 2016 and your request for documentation. Once we have received your response to our client's claim we will take instruction from our client regarding your request for documentation. Should you have any further queries please contact our offices."
Firstly, I am unsure what they mean "Once we have received your response to our client's claim?"
Secondly, I also sent a letter to Lowell Portfolio requesting the relevant documents too and I included the £1 statutory fee postal order, I sent this recorded and the letter was never signed for so I sent another letter and another £1 postal order last Friday 18 November and yet again to date, they have not signed for this.
I am aware the 28 days are nearly complete so I'm not really sure what to do now as I've received nothing from my requests and I haven't done anything else in response to my claim, I completed the online form on 4 November 2016.
Grateful for any help you can give.
"With reference to the above matter and your letter dated 4 November 2016. We can confirm that we have received your Acknowledgement of Service on 4 November 2016 and your request for documentation. Once we have received your response to our client's claim we will take instruction from our client regarding your request for documentation. Should you have any further queries please contact our offices."
Firstly, I am unsure what they mean "Once we have received your response to our client's claim?"
Secondly, I also sent a letter to Lowell Portfolio requesting the relevant documents too and I included the £1 statutory fee postal order, I sent this recorded and the letter was never signed for so I sent another letter and another £1 postal order last Friday 18 November and yet again to date, they have not signed for this.
I am aware the 28 days are nearly complete so I'm not really sure what to do now as I've received nothing from my requests and I haven't done anything else in response to my claim, I completed the online form on 4 November 2016.
Grateful for any help you can give.
