Lloyds debt

[Lldavies80]

I have a debt of £1390.77 from a lloyds current account which has been sold to 1st credit. A default was registered in July 2010 and as I am now in a position to sort out my debts, I sent off a SAR as I believed the original debt was for a lot less. After going through all the info I have found out they closed my account July 7th 2010 (I had not used it as an account since Dec 16th 2009) and registered a default 6 days later for £273.17. In Sept 2010 through to April 2011 they have authorised 6 payments to what I believe are payday loan companies totalling £1117.60. During 2009 I had quite a few pdloans. The problem is the account hadn't been used and was closed by lloyds before these payments were made. Quite how they were allowed I don't know. They don't show on either my current account statement or my savings account statement but on a separate note supplied as part of the SAR which shows them as coming from a savings account but it can't be my account as it didn't have any money in and my account balance is 76p in Jan 2010 the last transaction.
Are Lloyds right to allow these transactions? If they had refused them the pdloan companies would have chased me for the amount owing and I could have paid them a small amount as my finances were pretty dire.

Any advice please I thought I was making progress on my debts but the deeper I look the worse it gets.

[FlamingParrot]

Re: Lloyds debt

Hi and welcome

No, Lloyds shouldn't have authorised any payments made from a current account that had been closed, and the fact they recorded a default on your credit file should confirm that the account wasn't live anymore. :nono: I should think all you'd owe them would be £273.17, presumably the amount you were overdrawn by at the time they recalled the overdraft. Are 1st Crud chasing you for this account at the moment?

[Lldavies80]

Re: Lloyds debt

Yes they are chasing me but I sent them a cca request even though I don't think it covers a current account but they wrote back saying they are awaiting a reply from Lloyds. They also said they would not send any more letters until they received the info only to send one about two weeks later asking for money. I sent a letter back referring them to the previous letter and to honour their statement. I haven't heard from them since. What do you think my next move should be?

[Amethyst]

Re: Lloyds debt

Hi,

So the debt was an overdraft, and you stopped using the account in 2009 and it was closed by the bank and defaulted in July 2010. However from July to April they allowed payments to PDL companies - presumably on continuous payment authorities - which obviously they should not have done. The SAR shows these payments as having been taken from a Savings account which you don't think is yours as yours had 76p in and was last used in January 2010.

Would it be possible to upload a copy of the page of transactions that show these PDL payments going out of an account ?

Does the SAR information show how the defaulted overdraft of £273.17 has increased to £1390.77 - is that made up of the PDL payments?

Yes you are correct that the CCA request won't apply to the debt as its an overdraft.

[Lldavies80]

Re: Lloyds debt

Hi and thank you so much for taking a look at this.
I have uploaded pictures of the SAR info on the payday loan additions.

I stopped using the account for anything Dec 16th 2009. Went to my local branch and asked for CPA's to stop and any DD. There is no record of this in the SAR. On Dec 18th 4 DD's were returned unpaid. Dec 21st £8.88 was transferred from my savings account I assume by them as it wasn't me. Jan 5th 2010 there is a debit from payday loanfor £15 putting me overdrawn. February 2nd charged £60 for returned DD. February 8th 3 debits for one payday loan total £90 and another for £24 all registered on account as deb which I assume is a CPA. March 1st £75.00 charge for unplanned overdraft fees as I didn't have an overdraft on the account. The remainder is made up of overdraft interest charges. Account closed by Lloyds with a debt of £273.25. Savings account shows nothing after the £8.88 transfer other than 76p interest added.

[Lldavies80]

Re: Lloyds debt

Can anyone help me please?

[Amethyst]

Re: Lloyds debt

Do you know what the London & SE Rail transactions are?

Also the Capital Finance One bits ? looks like a Direct Debit that wasn't closed down, then there's a list of Cheque's added to the account before the bed debt was passed over.

Speedy is a PDL CPA by the looks of it.

[Lldavies80]

Re: Lloyds debt

No, I have no idea what the SE Rail transaction is can't find anything on the internet or in my account statements to help.

All the cheques were added for those payments after the account was closed you are correct. Shouldn't the Direct Debits and CPA have been returned rather than processed after the account was no longer open? Clearly they didn't cancel them as requested but I had previous DD returned due to lack of funds when my account was open (some on the same day my wages went in). I don't understand how they can authorise these after closure and then add them to my debt. Should they have included cheques in my SAR to show they have even paid them?

I don't know where to go with this now, thanks

[FlamingParrot]

Re: Lloyds debt

I can see 'recall received' and 'closure received' both on Dec 6th 2010 AND same again April 20th 2011! Are they for the same account? :noidea:

[Lldavies80]

Re: Lloyds debt

Yes both on the same account. It looks like they sent the debt to collection agencies to act on behalf of them but they eventually sent them back before the debt was finally 'sold' to 1st credit.

[Amethyst]

Re: Lloyds debt

DEPSAV = deposit savings account ? I was thinking there was account number and sortcode on each transaction on this sheet http://www.legalbeagles.info/forums/...5&d=1405876551 but theres four or five different ones.

You can respond to the SAR request asking for a list of the abbreviations used within the reports, as without those it is illegible.

[Amethyst]

Re: Lloyds debt

Here's some

Letter Explanation Codes

1463 A/c overdrawn day 11: with/without agreed limit LETTER DELETED
LU901 unpaid cheques or direct debits: Effects not cleared – EM – LETTER DELETED
LU902 unpaid cheques: Refer to drawer fee EM – LETTER DELETED
LU904 unpaid cheques or direct debits: RDicon and RDPR EM – LETTER DELETED
LU913 Standing Order: retry EM – LETTER DELETED
LS912 suggest increase facility is discussed: retry – LETTER DELETED
LS902 advise o/d: suggest increase limit is discussed: retry – LETTER DELETED
LM902 Limit exceeded: credit/contact no more increase EM – LETTER DELETED
LM903 Over limit credit or cont to discuss an increase overdrafticon EM – LETTER DELETED
LM901 Limit exceeded: contact to discuss EM – LETTER DELETED
AK208 Enclosure for signatureicon and return
AK215 Request new specimen signature – LETTER DELETED
AK234 Address change Anti Fraud acknowledgement
OF203 2nd/3rd offender direct offer classic/staff cheque account
XP901 Limit: expired – Letter of authority
UB901 Advice of unauthorised borrowing fee EM
LH901 Contact: warn excess limit may return future items: retry – LETTER DELETED
LH905 Card payments: warn withdrawal & UBF: retry – LETTER DELETED
LH923 Chaser no response – previous letter: retry – LETTER DELETED
EM901 New excess letter EM
EM902 Excess letter – 1st chaser EM
EM903 Returns letter EM
EM925 Confirm excess letter EM
EM926 General Letter EM
EM908 Unable to return letter EM
EM909 Advice letter for non charging events EM
ER201 Letter sent in error: centrally produced letter
AG242 Permanent
CCD Control account under Central Collections Department control
PR230 Promotional – contact me
AF219 Secondary A/c app recd – new account details given
EI205 Reply for personal/sole trader/partnership customers

Customer Contact Notes Abbreviations

Method of contact
AP Appointment
BI Branch interview
ER Enquiry
HV Home visit
MI Mail in
MO Mail out
TI Telephone in
TO Telephone out


Subject
ACCRVW Account review
APTBKN Appointment broken
ATM Cashpoint, bankcard
CHQACC Cheque account
CRCRDS Credit cards
DECD Deceased
DEPSAV Savings account
EXMGMT Excess management
FO Formal overdraft
GNCOMP General complaint
HOMMTR Home/motor insuranceicon
LIFE Personal protection plan
LLPENS Pensions
LOANS Loans
MLSHOT Mailshot Letter
MTG mortgageicon
NOANS No answer
S-ENQ Status enquiries
SO-DD Standing order/direct debits
STDLET Standard letter
ULINV Investments
VREFD Visit refused


Action
ACK Acknowledgement
ADV Advice
AMD Amend
APP Approve
APDC Appointment declined
APMD Appointment made
CAN Cancel
CLM Claim
DEC Decline
ENQ Enquiry
NEW New
OTH Other
QUO Quote
REQ Request
RES Response

[Lldavies80]

Re: Lloyds debt

Lloyds did send a list of abbreviations as above but the only thing that corresponds is the savings account. They send a different one also but nothing that helps here. My savings account shows nothing regarding these transactions. I've been through the whole bundle.

[Lldavies80]

Re: Lloyds debt

Had another look at the second sheet, have found CDR as consumer debt recovery, MI as monthly instalment and NP as non payment not sure what the A would be

[Lldavies80]

Re: Lloyds debt

TMS just seems to be travel money service