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Hi LegalBeagles, I need some advise on some contract dispute.
I have recently taken out a contract with Safestyle Windows to supply windows and am now facing some issues after numerous dishonest practices.
1. When signing the contract i was advised by the two salesmen that we had 14 days to cancel the contract - they stated "you have 14 days cancellation, the form says 7 but they have not updated teh form yet"
2. The two salesmen measured up and we chose our windows which were drawn on the original contract form, they then had a surveyor call 6 days later (which we paid £60 for), who informed us that some of what they agreed was not possible and to call them to see if they could take some money off. He had us sign a survey form which he told us was to say he had completed the survey.
They are now denying the 14day cancellation and informing us we agreed to the 7 days as we signed the contract. and that we have agreed top the changes because we signed the survey form.
While i understand i have been naive in alot of this, do i have any legal position because they have
1. told us it was 14 day cancellation, then setting a precident and verbal contract of 14 days
2. Varied the contract during the survey - would i therefore have a further 7 days due to the design being different to what they had agreed?
During all of my dealings with Safestyle their sales tactics and practices seem very underhand to me and i am now receiving upto 4 phone calls a day threatening legal action, telling me they will begin making teh windows and charge a 60% storage charge. I have been travelling for work and they have told me i am lying about being away as they "didnt hear an international ringtone"
I have begun proceedings in the small claims court for the recovery of teh £60 which they advised me would be refunded if i cancelled. But will they also be able to force them to cancel the contract.
Any help or guidence would be very much appreciated.
Many Thanks
I have recently taken out a contract with Safestyle Windows to supply windows and am now facing some issues after numerous dishonest practices.
1. When signing the contract i was advised by the two salesmen that we had 14 days to cancel the contract - they stated "you have 14 days cancellation, the form says 7 but they have not updated teh form yet"
2. The two salesmen measured up and we chose our windows which were drawn on the original contract form, they then had a surveyor call 6 days later (which we paid £60 for), who informed us that some of what they agreed was not possible and to call them to see if they could take some money off. He had us sign a survey form which he told us was to say he had completed the survey.
They are now denying the 14day cancellation and informing us we agreed to the 7 days as we signed the contract. and that we have agreed top the changes because we signed the survey form.
While i understand i have been naive in alot of this, do i have any legal position because they have
1. told us it was 14 day cancellation, then setting a precident and verbal contract of 14 days
2. Varied the contract during the survey - would i therefore have a further 7 days due to the design being different to what they had agreed?
During all of my dealings with Safestyle their sales tactics and practices seem very underhand to me and i am now receiving upto 4 phone calls a day threatening legal action, telling me they will begin making teh windows and charge a 60% storage charge. I have been travelling for work and they have told me i am lying about being away as they "didnt hear an international ringtone"
I have begun proceedings in the small claims court for the recovery of teh £60 which they advised me would be refunded if i cancelled. But will they also be able to force them to cancel the contract.
Any help or guidence would be very much appreciated.
Many Thanks
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