Hi,
Sorry I am new to this, so if there is already a question regarding this, then sorry for the repeat.
I am in the middle of a nice argument with SKY.
I receive this online bill:
Amount Not Currently Being Requested
Hide Bill Details
14/05/2010 DTV Subscription Clawback (£95.09)
14/05/2010 DTV Subscription Clawback (£82.98)
14/05/2010 DTV Subscription Clawback (£62.25)
14/05/2010 HD Subscription Clawback (£95.09)
14/05/2010 HD Subscription Clawback (£82.98)
14/05/2010 HD Subscription Clawback (£62.25)
14/05/2010 MR Subscription Clawback (£95.09)
14/05/2010 MR Subscription Clawback (£82.98)
14/05/2010 MR Subscription Clawback (£62.25)
Subtotal (£720.96)
Total Balance: £206.74
28/05/2010 Payment Received £206.74 CR
28/05/2010 Credit Adjustment £40.00 CR
Current Balance: £40.00 CR
Payment Due By:
28/05/2010
Which as far as I can see. means I am in credit.
Sky, however insist there is still £200 outstanding. As they see a different system, and cannot see the same bill as me.
What can I do about this? Am I right to insist I owe £0, and am infact £40cr?
Thank you for the replies in advance
Sorry I am new to this, so if there is already a question regarding this, then sorry for the repeat.
I am in the middle of a nice argument with SKY.
I receive this online bill:
Amount Not Currently Being Requested
Hide Bill Details
14/05/2010 DTV Subscription Clawback (£95.09)
14/05/2010 DTV Subscription Clawback (£82.98)
14/05/2010 DTV Subscription Clawback (£62.25)
14/05/2010 HD Subscription Clawback (£95.09)
14/05/2010 HD Subscription Clawback (£82.98)
14/05/2010 HD Subscription Clawback (£62.25)
14/05/2010 MR Subscription Clawback (£95.09)
14/05/2010 MR Subscription Clawback (£82.98)
14/05/2010 MR Subscription Clawback (£62.25)
Subtotal (£720.96)
Total Balance: £206.74
28/05/2010 Payment Received £206.74 CR
28/05/2010 Credit Adjustment £40.00 CR
Current Balance: £40.00 CR
Payment Due By:
28/05/2010
Which as far as I can see. means I am in credit.
Sky, however insist there is still £200 outstanding. As they see a different system, and cannot see the same bill as me.
What can I do about this? Am I right to insist I owe £0, and am infact £40cr?
Thank you for the replies in advance
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