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Bank Charge Reclaim Companies

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  • Bank Charge Reclaim Companies

    We have seen a few people that would meet hardship criteria with their claims stuck with bank charges reclaim companies.

    I would like to look at the fees these companies charge, the service they provide and the kind of contract they have tying their clients to them, get out fees etc etc.

    If we can try and build up some form of reference to help people who are paying for this kind of service and who are unhappy with it or who have suffered excessive fees from these companies and who want to leave them and carry on the fight on their own with help of free sites like Beagles, without slating the companies as they do serve a purpose. Then i think it will be really useful.

    If you have information on how these companies work then please post in this thread and hopefully we can get some kind of a guide up.

    Oh and if you happen to work for one or run one then please help ~ explain your charging structures, cancellation policies and what you are doing to help people in hardship ta.

    Try and keep the thread factual please so it can serve to assist people.

    The companies have to be registered by the Ministry of Justice and should always display something like this - and you should always check this out first.


    is regulated by the Ministry of Justice in respect of regulated claims management activities.
    Its registration is recorded on the website www.claimsregulation.gov.uk and our authorisation number is CRM11870
    LIST OF SUSPENDED COMPANIES CMR: Claims Management Regulation

    The Ministry of justice have also issued this advice to Claims Management Companies

    On 27 July the Office of Fair Trading announced that a test case on bank charges is being referred to the High Court. The Financial Ombudsman Service has announced that pending the outcome of the case it has put its own work on hold; a similar response is expected from the county courts. This means that where a consumer has made a complaint through a claims management company then no further action is likely to be taken on the complaint until the test case is settled. Claims management businesses are being reminded that they must act in accordance with the contract that they have with clients. In many cases this will mean the claims management company putting the case on hold until the test case is settled. Claims management companies are being advised to communicate directly with their clients when they have considered the implications of the OFT announcement on their contracts. More details of the effect of the OFT announcement are given in a Financial Ombudsman Service press release which can be found in the Claims in respect of bank charges guidance note.
    they have also been pulled on on non compliance with the CPR with regards taking claims into court;

    Claims Management Regulation Notice
    Submitting a claim for unfair bank charges with a County Court
    It has been brought to our attention by Her Majesty’s Court Service that some claims management businesses are not complying with the Civil Procedure Rules (CPR) when submitting a claim for unfair bank charges. The CPR govern the practice and procedure to be followed in courts, enabling them to manage cases coming to court and deal with them justly. This note is a reminder to those authorised businesses registered as providing regulated claims management services in the financial services sector of the need to comply with the CPR when filing a claim form with a county court.
    Part 6 of the CPR sets out the rules relating to address for service and this explicitly requires that only the details of a party (claimant or solicitor) to the proceedings can be entered on the claim form. We understand that some businesses are incorrectly entering their business name and address in the space reserved for the claimant’s name and address. If a claim form with incorrect details has already been submitted, it will need to be replaced with a correctly completed claim form immediately.
    Breach of the CPR could result in a claim being struck out of Court and loss of the Court Fee. It might also be viewed as a breach of our Conduct Rules relating to representation of clients.
    Businesses should also note that they do not have rights to conduct litigation nor rights of audience. This means that businesses cannot provide any litigation services nor can they represent the claimant at a hearing without express permission from the Judge hearing the case and attendance by the claimant at the hearing.

    The Civil Procedure Rules are available at Civil Procedure Rules Homepage.
    The notes in the Conduct Rules will be amended in due course to clarify the position regarding representation of clients.
    MOJ Bulletin - http://www.claimsregulation.gov.uk/u...08%20final.pdf


    Businesses must comply with rules on complaints handling. If you are dissatisfied with the way that a business has handled your complaint you can ask the Regulator to review your case. A leaflet setting out the complaints procedure provides guidance on the issue.
    Last edited by Amethyst; 31st August 2008, 06:03:AM.
    #staysafestayhome

    Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

    Received a Court Claim? Read >>>>> First Steps

  • #2
    Re: Bank Charge Reclaim Companies

    RobertsonHolbrook

    What is their fee structure - they say on their site just the interest the bank have charged on your charges plus the stat court interest = 8% APR from the claim, however some clients have said 12%. Plus the court fees on top.


    They charge cancellation fees after the first 14 days.

    Terms and Authority Letters here http://www.robertsonholbrook.co.uk/r...ORITY-bank.pdf and http://www.robertsonholbrook.co.uk/r...nstruction.pdf
    Last edited by Amethyst; 31st August 2008, 05:35:AM.
    #staysafestayhome

    Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

    Received a Court Claim? Read >>>>> First Steps

    Comment


    • #3
      Re: Bank Charge Reclaim Companies

      ChargeRefund.com

      They charge 20% of the total refund obtained.

      No Win No Fee

      Terms http://chargerefund.com/terms.doc

      Authority http://chargerefund.com/loa.doc
      Last edited by Amethyst; 31st August 2008, 05:34:AM.
      #staysafestayhome

      Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

      Received a Court Claim? Read >>>>> First Steps

      Comment


      • #4
        Re: Bank Charge Reclaim Companies

        Conkers BrunelFranklin

        Fee is 25% of reclaim PLUS VAT@17.5%.

        So a £1000 refund costs you £293.75 (ie you get £706.25)

        Brunel Franklin/ Terms and Conditions

        Cancellation
        In the event that the Client terminates the Contract after 14 days the Company reserves the right to charge the Client at the Company's standard hourly rate, such preparation, processing, and submission costs as may have been incurred by the Company up to the time the Client's notice of cancellation has been received by the Company.
        Last edited by Amethyst; 31st August 2008, 06:24:AM.
        #staysafestayhome

        Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

        Received a Court Claim? Read >>>>> First Steps

        Comment


        • #5
          Re: Bank Charge Reclaim Companies

          Bank charges - reclaim unlawfull charges imposed accross britain.

          RBC - recover bank charges ltd were suspended in June 2008 from claims management activity.

          CMR: Claims Management Regulation

          If you have a claim with this company you will need to contact them directly.

          If you cancel after 14 days of instruction they expect to charge you £85 per hour for any work they have done on your case.
          Clause 13.4 and 11.2 of http://www.recoverbankcharges.co.uk/...20Business.pdf

          Banks will not deal with this company whilst they are under suspension.
          Last edited by Amethyst; 31st August 2008, 07:11:AM.
          #staysafestayhome

          Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

          Received a Court Claim? Read >>>>> First Steps

          Comment


          • #6
            Re: Bank Charge Reclaim Companies

            Bank charges - reclaim unlawfull charges imposed accross britain.

            RBC - recover bank charges ltd were suspended in June 2008 from claims management activity.

            I struggle to believe anyone could have been tempted to use this company, even their first page is littered with spelling mistakes and rubbish graphics. Amy would have a field day with her red pen!
            Thank goodness they have been suspended.
            "Although scalar fields are Lorentz scalars, they may transform nontrivially under other symmetries, such as flavour or isospin. For example, the pion is invariant under the restricted Lorentz group, but is an isospin triplet (meaning it transforms like a three component vector under the SU(2) isospin symmetry). Furthermore, it picks up a negative phase under parity inversion, so it transforms nontrivially under the full Lorentz group; such particles are called pseudoscalar rather than scalar. Most mesons are pseudoscalar particles." (finally explained to a captivated Celestine by Professor Brian Cox on Wednesday 27th June 2012 )

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            Comment


            • #7
              Re: Bank Charge Reclaim Companies

              Post from MSE.

              i had a text message from a mobile number +447501222296 saying ' YOU MAY NOW BE OVERDUE IN RECLAIMING YOUR BANK CHARGES. TO PROCESS YOUR CLAIM, CONTACT THE CHARGE RECOVERY SERVICE ON 01792473533. QUOTE REF SF360.

              i was suprised at this as i have allready put in a claim for my bank charges last september! i called the number to see what it was all about, i got through to a call center and the person was very pushy, he told me that the charges hold wasnt actualy true and it was a load of rubbish. i was shocked at this as i always keep up to date with this site. he said we get ur charges within 6-8weeks ect and i asked how much he would charge for this he said 79.99 but that i would keep all my reclaimed money.

              im concerned that this is a bogus company as when i said no he said enjoy waiting 3yers for your charges back!

              has anyone heard of these people or have they experienced with them??
              Natties on the case.

              01792473533 - who calls me?


              Cold calling is against the code of conduct for the ministry of justice claims regulation. Tut tut.

              bcrsonline | Claims Management provided by Tom Tom Communications

              Authorisation Number:CRM6392
              Last edited by Paule; 16th October 2008, 11:02:AM. Reason: removed to link to company
              #staysafestayhome

              Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

              Received a Court Claim? Read >>>>> First Steps

              Comment


              • #8
                Re: Bank Charge Reclaim Companies

                Originally posted by Amethyst View Post
                Post from MSE.

                Natties on the case.

                01792473533 - who calls me?


                Cold calling is against the code of conduct for the ministry of justice claims regulation. Tut tut.

                bcrsonline | Claims Management provided by Tom Tom Communications

                Authorisation Number:CRM6392

                SO DOES THIS MEAN I CAN REPORT THESE PEOPLE???

                IF COLD CALLING IS AGAINST THE MOJ CLAIM REGULATIONS CODE OF CONDUCT, WHY DID I GET TWO TEXT MESSAGES FROM THE SAME PEOPLE WITHIN 3 MINUTES... THE FIRST MOBILE NUMBER ENDED 96 AND THE SECOND ENDED 95.

                ALSO, IF THEY HAVE BEEN SUSPENDED FROM CLAIMS MANAGEMENT, WHY ARE THEY APPARENTLY ACTIVELY SEEKING NEW "CUSTOM"?!!?!
                Last edited by Paule; 16th October 2008, 11:03:AM. Reason: removed to link to company

                Comment


                • #9
                  Re: Bank Charge Reclaim Companies

                  Originally posted by mrstarmacscratcher View Post
                  SO DOES THIS MEAN I CAN REPORT THESE PEOPLE???

                  IF COLD CALLING IS AGAINST THE MOJ CLAIM REGULATIONS CODE OF CONDUCT, WHY DID I GET TWO TEXT MESSAGES FROM THE SAME PEOPLE WITHIN 3 MINUTES... THE FIRST MOBILE NUMBER ENDED 96 AND THE SECOND ENDED 95.

                  ALSO, IF THEY HAVE BEEN SUSPENDED FROM CLAIMS MANAGEMENT, WHY ARE THEY APPARENTLY ACTIVELY SEEKING NEW "CUSTOM"?!!?!

                  Some of these companies, and its not limited to claims companies, often ignore guidelines and use unfair practices.
                  They may act as an introducer to another comapny, therfore skirting round again.

                  Best way is to do it yourself for FREE with all the help and advice that is on the site.

                  Thay cannot do it any quicker than you can, they cannot do anything that you cant do yourself.

                  If you feel that this company is breaking guidelines you can report them, even if you are unsure you can still report and they will investigate

                  Comment


                  • #10
                    Re: Bank Charge Reclaim Companies

                    I really want to get out of my contract with RH as my case is on hold pending outcome of test case.

                    I have made some head way myself with getting Halifax to look at my hardship case as RH have done nothing. Are you saying that because I am in a contract with RH that the bank will not consider me under the hardship waiver?

                    would it be worth cancelling with them as this will really pee me off if they are holding up my chances of getting a payment if i am accepted as a hardship case.

                    Comment


                    • #11
                      Re: Bank Charge Reclaim Companies

                      I am going to BUMP this up the forum.

                      Comment


                      • #12
                        Re: Bank Charge Reclaim Companies

                        I work part time for a DMC (typing letters etc and sorting emails) they offer a pay as you go service for 30 pounds per letter/phone call on debt negotiation and bank charge refunds, in most cases it amounts to about 100 pounds to get a result. As everyone on here knows there is no "standard" bank, they're all different when it comes to paying out!

                        Comment

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