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claiming back charges under financial hardship

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  • claiming back charges under financial hardship

    I wish to claim back my charges from hsbc under the Financial hardship. Do i claim back the actual amount or will i add interest and at what rate. I have found a spreadsheet which allows me to add interest at 29.9 % which is mostly used in calculating credit cards charges, can i use this same spreadsheet. Thank you and will appreciate your prompt reply.
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  • #2
    Re: claiming back charges under financial hardship

    Have you been through the formal complaints process with HSBC already ? When were the charges imposed and over what kind of period ? Had you notified HSBC that you were in financial difficulty ?
    I'm away till the 24th August - please contact @Kati if needed

    “We may not win by protesting, but if we don’t protest we will lose. If we stand up to them, there is always a chance we will win.” Hetty Bower

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    • #3
      Re: claiming back charges under financial hardship

      Yes I wrote a letter to hsbc around jan using the credit card charges templates and I got a letter from hsbc requesting that I should send in income and expenditure if I wish to claim under financial hardship. When I realised the mistake, I decide to use the template for financial hardship this time and start all over again.

      Back to my previous question ....
      can I add use the spread that adds interests at 29.9 or should I just ask for the actual amount owed to me.

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      • #4
        Re: claiming back charges under financial hardship

        That's up to you if you wish to argue for contractual interest or simple interest. Personally on a claim for bank charges imposed in financial hardship I'd claim the actual charge, and interest and charges imposed directly atrributable to that charge, and statutory interest at 8% pa from the date of each charge to date.

        Where did you get the 29.9% figure from, is that the rate you are charged for an unauthorised or authorised overdraft ?
        I'm away till the 24th August - please contact @Kati if needed

        “We may not win by protesting, but if we don’t protest we will lose. If we stand up to them, there is always a chance we will win.” Hetty Bower

        Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

        If we have helped you we'd appreciate it if you can leave a review on our Trust Pilot page

        Find Solicitors offering fixed fees on our sister site - JustBeagle.com

        Comment


        • #5
          Re: claiming back charges under financial hardship

          Can I use the below spread sheet which cal in 24.9 %. Should I just add the 8% to the space of 24.9 % ? Thank you
          Attached Files

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