The Financial Conduct Authority (FCA) has today outlined the measures it will take to protect consumers and sets out when and how the organisation takes action.* The Approach to Consumers document published today sits alongside a new discussion paper on a Duty of Care and taken together are intended to ensure there are no gaps in protection for consumers in the financial sector.
https://www.fca.org.uk/news/press-re...aper-duty-care
https://www.fca.org.uk/news/press-re...aper-duty-care