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CSA harassing calls

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  • #16
    Re: CSA harassing calls

    Originally posted by Hurricane Puffrose View Post
    The Unit (call centre) can also be closed if it happens too many times CC.

    This happened in Cardiff when an entire Unit was closed due to repeated DPA breaches.
    Which was the agency to which that happened?

    Comment


    • #17
      Re: CSA harassing calls

      Originally posted by Inca View Post
      In USA driving licences get suspended for arrears/non payment of child maintenance so p'raps UK has decided to as well,flipping ridiculous,but with the cost of fuel noone will be able to afford a car soon
      The colonials don't have the ECHR to tell them to behave themselves.

      Comment


      • #18
        Re: CSA harassing calls

        Originally posted by CleverClogs View Post
        Which was the agency to which that happened?
        Outsourced centre dealing with DWP tax helpline.
        sigpic

        Past The Rainbow, North of the North Star

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        • #19
          Re: CSA harassing calls

          Originally posted by Hurricane Puffrose View Post
          Outsourced centre dealing with DWP tax helpline.
          In other words, a private sector firm doing the kakistocracy's dirty work.

          How likely would it be that part of the DWP - or the CSA - would be closed down?

          :flypig: :flypig::flypig: :flypig::flypig: :flypig::flypig: :flypig::flypig: :flypig::flypig: :flypig::flypig: :flypig::flypig: :flypig::flypig: :flypig::flypig: :flypig::flypig: :flypig::flypig: :flypig:

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          • #20
            Re: CSA harassing calls

            with the DPA, it is very stringent in the Call Centre environment and a lot of the DWP's jobs are outsourced to the private sector.

            I know the outsources I worked for in particular did Pensions, Jobcentreplus and a few others. I believe they were looking in to the tender for the CSA at one point, I think it was the Cardiff side of the company's Pensions dept that was shut down.

            We were banned from taking a phone on to the unit unless there was not camera, and even then we could have bags searched and our texts checked at the end of the day.
            sigpic

            Past The Rainbow, North of the North Star

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            • #21
              Re: CSA harassing calls

              The maximum fine the ICO can hit offenders under the DPA with is, with effect from 6 April 2010, £500,000.
              Life is a journey on which we all travel, sometimes together, but never alone.

              Comment


              • #22
                Re: CSA harassing calls

                Originally posted by bluebottle View Post
                The maximum fine the ICO can hit offenders under the DPA with is, with effect from 6 April 2010, £500,000.
                a mere bagatelle....
                “Find a place inside where there's joy, and the joy will burn out the pain.” Joseph Campbell

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                • #23
                  Re: CSA harassing calls

                  Originally posted by CleverClogs View Post
                  When they next call, tell them that you're Genghis Khan.
                  who is Genghis Khan how can he solve this issue????

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                  • #24
                    Re: CSA harassing calls

                    Originally posted by bluebottle View Post
                    The maximum fine the ICO can hit offenders under the DPA with is, with effect from 6 April 2010, £500,000.
                    WOW! I wonder what sort of offence they would have to commit to be hit with that sort of fine! Probably something a bit more serious than SAR non-compliance!

                    Comment


                    • #25
                      Re: CSA harassing calls

                      Originally posted by FlamingParrot View Post
                      WOW! I wonder what sort of offence they would have to commit to be hit with that sort of fine!
                      Deliberate and repeated improper leaking or sale of data, at a time when the Indolent Commissioner's Office was being subjected to media attention or Parliamentary scrutiny.

                      Comment

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