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Teladvisor ltd

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  • #16
    Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

    Ahh well that's good news.

    Lets see if that works out first then.

    Still interested to know whether they are just using your information / identity to use the gov application online service or whether they are applying as a third party ( see previous post)
    I'm away till the 24th August - please contact @Kati if needed

    “We may not win by protesting, but if we don’t protest we will lose. If we stand up to them, there is always a chance we will win.” Hetty Bower

    Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

    If we have helped you we'd appreciate it if you can leave a review on our Trust Pilot page

    Find Solicitors offering fixed fees on our sister site - JustBeagle.com

    Comment


    • #17
      Re: Teladvisor ltd

      Thanks Amethyst. I think it's a scam to take the money from people who applied online via this website. Its not a genuine service provider at all. I will come back and let you know next week if I have got my money back or not.

      Comment


      • #18
        Re: Teladvisor ltd

        It was this site wasn't it - http:// www. passports- office.co.uk/ - I just can't find where the £69 has come from.

        We are an independent provider, similar services available at gov.uk, our prices include the standard cost of £72.50/£46.00 payable to HM Passport Office and a £25 service fee.

        ---------------------

        just looking into the Check & Send rules
        We offer two application submission services Standard Check & Send and Fast Track Check & Send, benefits from these services: Fill in your application once, this means any errors/omissions will be corrected and submitted to the IPS on your behalf. Receive a fully pre-filled application as well as a customised guide based your specific needs. Once completed you will also be appointed a direct line access telephone number to a dedicated passport advisor, to help you with any further queries and support you with every step of your application. Please see our full terms & conditions.

        Please note this service should not be used if you are travelling within the next four weeks. We are not affiliated with the IPS. If you are applying for your first adult passport, a passport for someone aged 16 or under, or you were born outside the UK, you will need to fill in your parent's details..
        I'm away till the 24th August - please contact @Kati if needed

        “We may not win by protesting, but if we don’t protest we will lose. If we stand up to them, there is always a chance we will win.” Hetty Bower

        Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

        If we have helped you we'd appreciate it if you can leave a review on our Trust Pilot page

        Find Solicitors offering fixed fees on our sister site - JustBeagle.com

        Comment


        • #19
          Re: Teladvisor ltd

          Hi - yes that was the site. Just checked the email and the total cost was £69. Break down was £65.17 plus £3.83 VAT. I have just calculated the VAT and its not correct.

          Comment


          • #20
            Re: Teladvisor ltd

            I have just been caught out by this same company - can anyone advise how to get my £69 back and also the passport etc that I sent off? Thank you ....

            - - - Updated - - -

            Hi, have you had any joy with getting a refund and your paperwork back? I am really concerned as I've just paid £69 too

            Comment


            • #21
              Re: Teladvisor ltd

              Hi, have you had any joy with getting a refund and your paperwork back? I am really concerned as I've just paid £69 too

              Comment


              • #22
                Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

                Originally posted by Amethyst View Post
                Still interested to know whether they are just using your information / identity to use the gov application online service or whether they are applying as a third party ( see previous post)
                Just seen this post.
                The deerstalker is going on for you, might be the morning before I have anything concrete for you though!

                Sherlock Callie is on the case for you!!

                Info so far:

                TeIadvisor Ltd does not issue British passports directly; we provide advisory services via our website, telephone and email. We charge a fee for both checking and submitting your information on your behalf to the official government service. Relevant documents will then be provided, which allow you to complete your application via post.



                Refunds/Cancellations

                Premium Rate Services

                TeIadvisor Ltd offer call connection services via premium rate numbers. If you feel that any of our premium rate number services have not provided you with a worthwhile and accurate service you can request a refund of the call charges by writing to: TeIadvisor Ltd, Third Floor, 86-90 Paul Street, London, EC2A 4NE or by emailing refunds@teladvisor.co.uk. Please note that in order for a refund to be processed you must also include a copy of the phonebill clearly showing the charge amount for our number service on your bill, TeIadvisor Ltd will then issue a full refund within 7 days via bank transfer.


                Online Application Submission

                Refunds of service fees

                We are happy to refund our booking service fee of £23.00 to any customer who feels that our service has not met their expectations, this can either be requested prior or after a application has been confirmed and will be limited to a refund of the £23.00 service fee that we charge for our services (please see below for refund in relation to Her Majesty's Passport Office fees).

                Refunds of Her Majesty's Passport Office fees

                Part of the fee you pay includes a Her Majesty's Passport Office fee for one of the following amounts (£46.00, £72.50). This fee can only be refunded if the refund request is made prior to receiving the "Declaration Form". Any refund requests made after this time will not be accepted, after this time the fee has already been paid on your behalf to Her Majesty's Passport Office. Her Majesty's Passport Office do not offer refunds on application fees, therefore we are unable to refund this fee.


                Online Appointment Booking

                Refunds of service fees

                We are happy to refund any customer who feels that our booking service provided has not met their expectations, this can either be requested prior or after a booking has been confirmed and will be limited to a refund of the £25.00 service fee that we charge for our services (please see below for refund in relation to Her Majesty's Passport Office fees).

                Refunds of Her Majesty's Passport Office fees

                Part of the fee you pay includes a Her Majesty's Passport Office fee for one of the following amounts (£87.00, £103.00 or £128.00). This fee can only be refunded if the refund request is made prior to receiving the appointment reference number via text message and e-mail. Any refund requests made after this time will not be accepted, this is due to the fact that once a reference number is confirmed we have already paid this fee on your behalf to Her Majesty's Passport Office. Her Majesty's Passport Office do not offer refunds on booking fees once a booking is confirmed, therefore we are unable to refund this fee.


                A FEW NOTICABLE POINTS.

                The address

                Registrant's address:
                86-90 Paul Street
                London
                East Sussex
                EC2A 4NE

                United Kingdom

                London is most definately not in East Sussex, typo? Diliberate? No idea.


                Teladvisor Ltd
                Active
                07063938
                2 November 2009 (7 years, 8 months ago)
                Private Limited Company with Share Capital
                Benjamin Leonard and Benjamin William Leonard
                T: 0333 30I 2244 Most of my old telecoms folk are sleeping at the moment, but if my memory serves me (and remember I have 3 kids and only remember my name cos I get MAM!!! every twenty seconds) numbers starting 03 are free from a mobile on an unlimited mins package or come out of your minutes otherwise. I will of course ask about so PLEASE DON'T RING UNTIL I CAN BE 100% SURE YOU ARE SAFE!!!


                Call connection to HM Passport Office Advice line, calls charged at £1.55 per minute plus I think this is only for being transfered to the HM passport office as everything I check for an 0333 number comes out as free on an unlimited minutes package, but as I say HOLD FIRE until I have more info. Might do a lil undercover tomorrow and pose as a customer wanting more info.. via webchat of course

                Speak to you all in the morning though cos right now, this Missus needs to make zeds!!

                Night for now
                Those who don't believe in Magic will never find it! - Roald Dahl

                Tears are not a sign of weakness they are a sign of having been too strong too long! - Unknown

                You are not disabled by your disability but made able by your abilities. - Oscar Pistorius

                Comment


                • #23
                  Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

                  Just to answer earlier Q: Vat is only charged in the £23 that is the "service fee" ( so the fee is around £19.50 plus vat)

                  £46 is for the passport

                  The Passport Office does not charge for appointments only passports
                  Last edited by Amethyst; 13th July 2017, 07:21:AM.
                  I'm away till the 24th August - please contact @Kati if needed

                  “We may not win by protesting, but if we don’t protest we will lose. If we stand up to them, there is always a chance we will win.” Hetty Bower

                  Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                  If we have helped you we'd appreciate it if you can leave a review on our Trust Pilot page

                  Find Solicitors offering fixed fees on our sister site - JustBeagle.com

                  Comment


                  • #24
                    Re: Teladvisor ltd

                    Ok info so far:

                    03 Cost to Call Charges, 0300, 0333, 0330. 0300, 0330, 0333, 0370 or 0345numbers (in fact any 03 number) they are all the same price to call as if you were calling an 01 or 02 landline - including from mobiles


                    looking up more as we speak but its taking a while
                    Those who don't believe in Magic will never find it! - Roald Dahl

                    Tears are not a sign of weakness they are a sign of having been too strong too long! - Unknown

                    You are not disabled by your disability but made able by your abilities. - Oscar Pistorius

                    Comment


                    • #25
                      Re: Teladvisor ltd

                      You'll be digging for weeks xx

                      Just some stuff about the place on here for clues.

                      http://legalbeagles.info/forums/show...ice-see-GOV-UK
                      http://legalbeagles.info/copycatwebsites/

                      Think they were in the daily mail ( this looks like a daily mail banner pic )

                      https://i1.wp.com/legalbeagles.info/...screenshot.png
                      I'm away till the 24th August - please contact @Kati if needed

                      “We may not win by protesting, but if we don’t protest we will lose. If we stand up to them, there is always a chance we will win.” Hetty Bower

                      Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                      If we have helped you we'd appreciate it if you can leave a review on our Trust Pilot page

                      Find Solicitors offering fixed fees on our sister site - JustBeagle.com

                      Comment


                      • #26
                        Re: Teladvisor ltd

                        Originally posted by Amethyst View Post
                        You'll be digging for weeks xx
                        You know me Ame.. I don't give up

                        it'll give me something to do

                        Callie <3
                        Those who don't believe in Magic will never find it! - Roald Dahl

                        Tears are not a sign of weakness they are a sign of having been too strong too long! - Unknown

                        You are not disabled by your disability but made able by your abilities. - Oscar Pistorius

                        Comment


                        • #27
                          Re: Teladvisor ltd

                          Have been scammed by this passport-office website. I believed I was booking a fast track passport application for my son. They have charged £112 and I've also realised they charged me £1.55 per minute for a phone number that connected through to the official gov.uk passport office. Have called bank, they can't cancel the payment while it is pending. Any advice on taking action on this?

                          regards
                          dav
                          Last edited by Amethyst; 2nd August 2017, 08:05:AM.

                          Comment


                          • #28
                            Re: UK Services &amp; Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

                            With that site the £112 should include the passport fee .... did you get an email confirmation with some kind of breakdown on it at all ?
                            I'm away till the 24th August - please contact @Kati if needed

                            “We may not win by protesting, but if we don’t protest we will lose. If we stand up to them, there is always a chance we will win.” Hetty Bower

                            Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                            If we have helped you we'd appreciate it if you can leave a review on our Trust Pilot page

                            Find Solicitors offering fixed fees on our sister site - JustBeagle.com

                            Comment


                            • #29
                              Re: Teladvisor ltd

                              Didn't get any email or text with confirmation as promised. I can't find any phone number to contact the company either.

                              Comment


                              • #30
                                Re: Teladvisor ltd

                                Can you give me a link to the site you used pls, I can't work out the charges to get to 112
                                I'm away till the 24th August - please contact @Kati if needed

                                “We may not win by protesting, but if we don’t protest we will lose. If we stand up to them, there is always a chance we will win.” Hetty Bower

                                Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                                If we have helped you we'd appreciate it if you can leave a review on our Trust Pilot page

                                Find Solicitors offering fixed fees on our sister site - JustBeagle.com

                                Comment

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