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PAYEE account unknown!!

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  • PAYEE account unknown!!

    Well ... I tried to set up a new recipient for Durham County Council (using the sort code and acc number on their letter). Guess what?? MY bank can't find them :0

    I even tried searching for them by name (see attachment)

    - - - Updated - - -

    I've put in an online complaint ... but rest assured I will be fighting ANY liability order (etc...) that will be issued as a result of late payment
    Attached Files
    Debt is like any other trap, easy enough to get into, but hard enough to get out of.

    It doesn't matter where your journey begins, so long as you begin it...

    recte agens confido

    ~~~~~

    Any advice I provide is given without liability, if you are unsure please seek professional legal guidance.

    I can be emailed if you need my help loading pictures/documents to your thread. My email address is kati@legalbeaglesgroup.com
    But please include a link to your thread so I know who you are.

    Specialist advice can be sought via our sister site JustBeagle
    Tags: None

  • #2
    Re: PAYEE account unknown!!

    tagging @outlawlgo @Crazy council [MENTION=92682]lgfa92[/MENTION] for ref xx
    Debt is like any other trap, easy enough to get into, but hard enough to get out of.

    It doesn't matter where your journey begins, so long as you begin it...

    recte agens confido

    ~~~~~

    Any advice I provide is given without liability, if you are unsure please seek professional legal guidance.

    I can be emailed if you need my help loading pictures/documents to your thread. My email address is kati@legalbeaglesgroup.com
    But please include a link to your thread so I know who you are.

    Specialist advice can be sought via our sister site JustBeagle

    Comment


    • #3
      Re: PAYEE account unknown!!

      Are these the numbers on the letter?

      Sort code: 30-92-79
      Account number: 51009868

      Page 5
      Last edited by outlawlgo; 30th June 2017, 16:57:PM.

      Comment


      • #4
        Re: PAYEE account unknown!!

        Originally posted by outlawlgo View Post
        Are these the numbers on the letter?

        Sort code: 30-92-79
        Account number: 51009868

        Page 5
        yup ... I put them in as payee on my bank and it can't find them (as a business)
        Debt is like any other trap, easy enough to get into, but hard enough to get out of.

        It doesn't matter where your journey begins, so long as you begin it...

        recte agens confido

        ~~~~~

        Any advice I provide is given without liability, if you are unsure please seek professional legal guidance.

        I can be emailed if you need my help loading pictures/documents to your thread. My email address is kati@legalbeaglesgroup.com
        But please include a link to your thread so I know who you are.

        Specialist advice can be sought via our sister site JustBeagle

        Comment


        • #5
          Re: PAYEE account unknown!!

          this seems dodgy to me tho'
          Paying through your bank
          If you pay through the your bank on the internet or by standing order, please note that our account details have changed.
          Why have they had to change accounts??
          Debt is like any other trap, easy enough to get into, but hard enough to get out of.

          It doesn't matter where your journey begins, so long as you begin it...

          recte agens confido

          ~~~~~

          Any advice I provide is given without liability, if you are unsure please seek professional legal guidance.

          I can be emailed if you need my help loading pictures/documents to your thread. My email address is kati@legalbeaglesgroup.com
          But please include a link to your thread so I know who you are.

          Specialist advice can be sought via our sister site JustBeagle

          Comment


          • #6
            Re: PAYEE account unknown!!

            Originally posted by Kati View Post
            this seems dodgy to me tho' Why have they had to change accounts??
            Perhaps because the local authority tried screwing the bank like it does its council taxpaying customers and the bank refused to do business with it.

            I did a dummy run with my bank and it came up with these details, though I'd think these are the old ones:

            Sort code: 08-90-70
            Account number: 61646092

            Comment


            • #7
              Re: PAYEE account unknown!!

              Originally posted by outlawlgo View Post
              Perhaps because the local authority tried screwing the bank like it does its council taxpaying customers and the bank refused to do business with it.
              well ... I'm not paying until they assure me that the account details are correct (as in MY bank finds them as a business account)
              Debt is like any other trap, easy enough to get into, but hard enough to get out of.

              It doesn't matter where your journey begins, so long as you begin it...

              recte agens confido

              ~~~~~

              Any advice I provide is given without liability, if you are unsure please seek professional legal guidance.

              I can be emailed if you need my help loading pictures/documents to your thread. My email address is kati@legalbeaglesgroup.com
              But please include a link to your thread so I know who you are.

              Specialist advice can be sought via our sister site JustBeagle

              Comment


              • #8
                Re: PAYEE account unknown!!

                [MENTION=92682]lgfa92[/MENTION] [MENTION=8136]outlawlgo[/MENTION] [MENTION=62334]Snoopy1948[/MENTION] [MENTION=26498]ploddertom[/MENTION] ??
                Debt is like any other trap, easy enough to get into, but hard enough to get out of.

                It doesn't matter where your journey begins, so long as you begin it...

                recte agens confido

                ~~~~~

                Any advice I provide is given without liability, if you are unsure please seek professional legal guidance.

                I can be emailed if you need my help loading pictures/documents to your thread. My email address is kati@legalbeaglesgroup.com
                But please include a link to your thread so I know who you are.

                Specialist advice can be sought via our sister site JustBeagle

                Comment


                • #9
                  Re: PAYEE account unknown!!

                  The problem you have is that if a bank account is not found by your bank it doesn't in itself indicate anything other than your bank doesn't display the details , it doesn't mean it's not a valid account or that there is any error on the council's side.

                  From a point of view of payment they could take action in the meantime on the basis that payment is available by other methods - you'd then need to argue the point with them.

                  Craig

                  Comment


                  • #10
                    Re: PAYEE account unknown!!

                    well ... the saga goes on

                    I've been paying my CT on time through paypoint, but have still not had a response to my complaint.

                    Instead, I've had two more CT bills sent in the last week (one for almost 1/4 of the original and the other for 3/4 per month). Both of these are (they say) due to a change in my income ~ although there's been NO change at all since the first bill ~ so I'm now unsure what to do.

                    I'll be paying the later dated bill (which happens to be the cheapest) until they tell me different
                    Debt is like any other trap, easy enough to get into, but hard enough to get out of.

                    It doesn't matter where your journey begins, so long as you begin it...

                    recte agens confido

                    ~~~~~

                    Any advice I provide is given without liability, if you are unsure please seek professional legal guidance.

                    I can be emailed if you need my help loading pictures/documents to your thread. My email address is kati@legalbeaglesgroup.com
                    But please include a link to your thread so I know who you are.

                    Specialist advice can be sought via our sister site JustBeagle

                    Comment


                    • #11
                      Re: PAYEE account unknown!!

                      Originally posted by Kati View Post
                      well ... the saga goes on

                      I've been paying my CT on time through paypoint, but have still not had a response to my complaint.

                      Instead, I've had two more CT bills sent in the last week (one for almost 1/4 of the original and the other for 3/4 per month). Both of these are (they say) due to a change in my income ~ although there's been NO change at all since the first bill ~ so I'm now unsure what to do.

                      I'll be paying the later dated bill (which happens to be the cheapest) until they tell me different
                      Just make the sure that the latest one is the latest - I've seen plenty of confusion where multiple letters have been received and it's caused problems as they've got mixed up.

                      They must have received some automatic notification from somewhere so they've updated the Council Tax Reduction (CTR) that's in payment - other than a couple of disregards CTR is the only income related item that affects Council Tax. Where CTR has been altered then a Council Tax Demand Notice would be issued but they will also issue an award letter showing the reasons for the adjustment - other than the award letter the only people who can say what the adjustment was are the council.

                      Comment


                      • #12
                        Re: PAYEE account unknown!!

                        Originally posted by lgfa92 View Post
                        Just make the sure that the latest one is the latest - I've seen plenty of confusion where multiple letters have been received and it's caused problems as they've got mixed up.
                        oh I will lol

                        and I'm keeping all of them together (both paper bills and scanned copies saved on my PC) in case of confusion xx
                        Debt is like any other trap, easy enough to get into, but hard enough to get out of.

                        It doesn't matter where your journey begins, so long as you begin it...

                        recte agens confido

                        ~~~~~

                        Any advice I provide is given without liability, if you are unsure please seek professional legal guidance.

                        I can be emailed if you need my help loading pictures/documents to your thread. My email address is kati@legalbeaglesgroup.com
                        But please include a link to your thread so I know who you are.

                        Specialist advice can be sought via our sister site JustBeagle

                        Comment


                        • #13
                          Re: PAYEE account unknown!!

                          What about giving your council chief a poke?
                          https://www.gov.uk/find-your-local-councillors
                          When we had an issue with our local council tax office I emailed our local chap, rattled him a bit and hey presto -sorted.
                          Worth a try and good luck.
                          Pxx

                          An optimist is someone who falls off the Empire State Building, and after 50 floors says, 'So far so good'!
                          ~ Anonymous

                          Comment

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