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Are charges legal

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  • Are charges legal

    My father died recently, so I am in the process of changing the shares he had into my mother’s name. The broker has told me the name on the shares has been change and new shares were sent out at the end of July, this was all free of charge. As we have not received the new shares the broker has offered to reissue them but at a cost of around £175. I would like to know the legal aspect of charging me for this. They have admitted the documents were not sent recorded delivery. Any advice will be gratefully received.
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