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care home/broken hip

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  • care home/broken hip

    hi

    just after some advice on what way I could possibly go if any. my father who is in a care home (residential) had a fall and broke his hip at the end of November 2017. he spent 3 weeks in hospital recovering and making sure that it was safe and things where in place on his return.
    certain events happened which we as a family needed answers to. such as when he fell he was hoisted before the ambulance arrived, he was behind the door when he fell so how on earth did they manage to get into the room when he fell (his bedroom around 3:00am in the morning) many questions there has been other things of course that have we are not happy with i.e. the standard of care.
    my dad I should mention is 88 has parkinsons, partially sighted due to macular degeneration, he is wheel chair transfer now and is quite depressed due to reduced mobility. he has lost weight.
    I contacted care commission when it happened also healt hwatch. I have just had the outcome of the safeguarding from the social worker part of the council and his case have been unsubstantiated and the social workers professional opinion the issues that were raised with staff have been investigated by the care home manager have been actioned appropriately. I am meeting with the care home manager on sunday I just feel like its just been brushed under the carpet. any advice would be gratefully accepted

    many thanks
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