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Shoplifting accusation

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  • Shoplifting accusation

    I was in asda yesterday. I have only one hand that is free due to me having use a walking stick and I have boipolar as well .
    i got acused of shoplifting they treated me like I was lying about my disability. they was parroting me by just repeating everything I said.
    I had coke bottle in my pocket(which I got from someplace else) at the time I looking at some meds and picked it up then went to get drink with the same had what looked like shop lifting but actually was miss understanding. I then put products back and I didn't hear women say so thenot I suddenly needed the loo then my boyfriend cought up with me told me they thought I was shop lifting but by then I'd wet myself as a have weak bladder. they took me into room took photo I was stood while waiting as I still peeing myself and then sat down unconfetably. they then made me stand up and took photo and that made me sign paper saying I understood what I did and banned for 3 years. also I was very confused yesterday as mini episodes brought on by stress which they didn't seem to.care. I am out my episodes now and my boyfriend filled me what happened and only remember bits.

    I am deeply sorry and next time will be more careful next time and I will make sure that always get basket or shopping trolley so that products are always separate from myself.

    how can get myself unbanned I don't care how they treated me like tug who goes around pretending to disabled they didn't say but they implied it as you can see from what I said.
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  • #2
    Re: Shoplifting accusation

    I wouldn't want to back to shop at any store that treated me in that way so use Lidl or Tesco instead... ( other supermarkets are available )

    I would make a written complaint to the ASDA CEO as well about the incident, which sounds terribly distressing for you. Was your boyfriend with you the whole time - was he allowed into the room with you ?

    From what you said it sounds like you picked something up and put it in your pocket ( as you only had one free hand and the coke bottle to deal with) then put it back on the shelf?

    I'm sure someone will have the ASDA CEO details. Think it's roger.burnley@asda.co.uk
    Common Sense .... if in doubt, use it !

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    • #3
      Re: Shoplifting accusation

      yep ... Roger Burnley is the CEO

      it may be an idea to email customer services customer.services@asda.co.uk and add Mr Burnley as a recipient at first (gets customer services working better as they believe that their boss is watching )
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      • #4
        Re: Shoplifting accusation

        Originally posted by Kati View Post
        yep ... Roger Burnley is the CEO

        it may be an idea to email customer services customer.services@asda.co.uk and add Mr Burnley as a recipient at first (gets customer services working better as they believe that their boss is watching )
        thanks for the advice I emailed the ceo and asda customer service 3 times but no reply I can live without asda for 3 years

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