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Dyson have written to me to let me know that a dco5 which I bought in 2000 & what they stopped manufacturing in 2005 has a safety issue.
They say that the issue can be rectified.... If you call their helpline, they'll send you out a part.
However, they are also offering DC05 customers the chance to upgrade to a DC23 animal (£299.99 on their site) for £85 & their old machine.
I've found my dco5 in the garage.... its broke & battered & I have chose to swap it for a new model. They are going to deliver it & pick up my old one next friday. (All Ive had to do is put it in a bin liner.)
I thought I'd put a post on here in case there is anyone out there with one but who wasn't registered with dyson.
The helpline number is 0800 954 0151.
They're open 7am-10pm every day.
Be warned, it might take a while to get through because the lady told me that everybody is ringing for an upgrade.
They say that the issue can be rectified.... If you call their helpline, they'll send you out a part.
However, they are also offering DC05 customers the chance to upgrade to a DC23 animal (£299.99 on their site) for £85 & their old machine.
I've found my dco5 in the garage.... its broke & battered & I have chose to swap it for a new model. They are going to deliver it & pick up my old one next friday. (All Ive had to do is put it in a bin liner.)
I thought I'd put a post on here in case there is anyone out there with one but who wasn't registered with dyson.
The helpline number is 0800 954 0151.
They're open 7am-10pm every day.
Be warned, it might take a while to get through because the lady told me that everybody is ringing for an upgrade.
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