Rent-to-own companies, which allow consumers to buy items in instalments, are selling products to vulnerable people with mental health problems, the BBC finds. The firms allow customers to pay for a household item in instalments, with high interest rates, until they own it. Citizens Advice worries that vulnerable people are…

Following the successful Rights of Women JR, and the introduction of interim regulations, the Ministry of Justice is now consulting on revised regulations. It’s completely anonymous and the MOJ states that it won’t know which individuals or firms have responded. The online survey, which takes around 20 minutes to complete,…

Christians Against Poverty will today, Wednesday 15 June, launch its new annual Client Report at the Nationwide head office in London. The 2015 report contains CAP’s demographics and key impact statistics across all of our services in the past year, supported by real client stories. To view the full report,…

The Advertising Standards Authority (ASA) have upheld a complaint made by LegalBeagles against Interact UK, an ‘online inter-faith youth organisation‘. The complaint concerned Interact UK‘s ‘Consumer Connect Program’ which presents itself as a directory listing the customer services telephone numbers for banks, utility suppliers and Government departments but which are…

The energy watchdog Ofgem has proposed adding a small levy to bills to ensure that consumers do not lose out if their supplier goes bust.With more than 40 firms now offering gas and electricity deals it warns of the danger of one becoming insolvent. At present anyone who is in…

The Legal Ombudsman published today names all firms and individuals that were subject to an investigation, those where a remedy was required and details of what that remedy was.For claims management 88 companies were investigated, requiring 394 decisions, in just over a year. PPI claims company Rock Law Limited, subject…

As a result of an investigation, the Claims Management Regulator has decided to cancel Financial Reclaims Limited’s authorisation to provide claims management services under the Compensation Act 2006 with effect from 7 June 2016. Financial Reclaims Limited was found in breach of the following Conduct of Authorised Persons Rules 2014:…