Spiralling charges on unarranged overdrafts are adding millions of pounds to problem debt and they must be capped by the FCA. New figures suggest that almost two thirds of people seeking our help with overdraft debts have regularly exceeded their limit and faced charges of £45 each time on average.Every…

Julia Somerville, Gloria Hunniford and Angela Rippon explore stories where viewers feel let down by companies claiming to be the experts – discovering how a business supposed to help people manage their debts left them owing more than they had in the first place. Also today, why one woman ended…

Payday firm, CFO Lending, has entered into an agreement with the Financial Conduct Authority (FCA) to provide over £34 million of redress to more than 97,000 customers for unfair practices. The redress consists of £31.9 million written-off customers’ outstanding balances and £2.9 million in cash payments to customers. CFO Lending…

IVAs are the most common form of personal insolvency in England. There were more than 12,000 IVAs started in the second quarter of 2016, 42% higher than the same period in 2015. Clear Debt has recently stated: Individual Voluntary Arrangements) (IVAs) have become the procedure of choice for those people…

Payday loan complaints have risen sharply but the list of gripes about financial products is still dominated by payment protection insurance (PPI). The number of complaints about payday lenders more than tripled to 4,186 in the first half of the year compared with the previous six months. The Financial Ombudsman,…

  Families are being financially crippled by CCJs they knew nothing about  Professionals have had to sell their homes after county court rulings  Investigation launched after the Mail’s findings shown to government Have you had a CCJ that you were not warned about and had no chance to defend? Contact the…

Tens of thousands of people will receive refunds, plus interest, for charges incorrectly applied to student current accounts held with RBS and NatWest between 2002 and 2016. The RBS Group, which RBS and NatWest are both part of, says it has written to affected customers. Refunds will be paid within…

Shoppers in the market for a new car are warned to keep an eye out for fraudulent emails when looking to buy vehicles online. Victims have received emails claiming to be from ‘Amazon Payments’ or ‘Amazon Flexible Payment Services’ after agreeing to buy. These claim to be bank accounts that…

The Financial Conduct Authority (FCA) has today published the final findings of its study of the credit card market, and set out a package of measures, which include a series of industry led proposals, to help consumers take better control of their spending. The FCA proposes to take forward a…