Tens of thousands of people will receive refunds, plus interest, for charges incorrectly applied to student current accounts held with RBS and NatWest between 2002 and 2016. The RBS Group, which RBS and NatWest are both part of, says it has written to affected customers. Refunds will be paid within…

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Shoppers in the market for a new car are warned to keep an eye out for fraudulent emails when looking to buy vehicles online. Victims have received emails claiming to be from ‘Amazon Payments’ or ‘Amazon Flexible Payment Services’ after agreeing to buy. These claim to be bank accounts that…

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The Financial Conduct Authority (FCA) has today published the final findings of its study of the credit card market, and set out a package of measures, which include a series of industry led proposals, to help consumers take better control of their spending. The FCA proposes to take forward a…

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Money paid out in advance for items from sofas to mobile phones and services such as football season tickets and even weddings can be lost if the company you are buying from goes under – especially if you have paid by cash or cheque. In a report published today we…

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Yesterday a hearing took place in the County Court that many may overlook as being the norm, a debt purchaser lost its case and failed to recover any money. Indeed a very regular occurrence in our world. However, while this was a County Court decision, it does have the potential…

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Rent-to-own companies, which allow consumers to buy items in instalments, are selling products to vulnerable people with mental health problems, the BBC finds. The firms allow customers to pay for a household item in instalments, with high interest rates, until they own it. Citizens Advice worries that vulnerable people are…

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Following the successful Rights of Women JR, and the introduction of interim regulations, the Ministry of Justice is now consulting on revised regulations. It’s completely anonymous and the MOJ states that it won’t know which individuals or firms have responded. The online survey, which takes around 20 minutes to complete,…

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