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OFT launches review of personal current account market  – The Office of Fair Trading

The Office of Fair Trading has today launched a review of the personal current account market and outlined a longer term programme of work aimed at addressing competition concerns and a lack of customer focus across the wider retail banking market. The personal current account review will seek to establish how the market has evolved… Read more »

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Work Capability Assessment – Year 3 call for evidence – DWP

As part of his third independent review of the Work Capability Assessment, Professor Harrington has launched a call for evidence. He is particularly interested in views and evidence about the implementation of his recommendations and any changes to: communications. face-to-face assessment. decision making. Work Capability Assessment – Year 3 call for evidence (140KB) While general… Read more »

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OFT secures court orders against mobility aids company and directors  – The Office of Fair Trading

The OFT has secured court orders against Optimum Care Mobility Limited ‘Optimum’, a Derbyshire-based business that sold mobility aids such as stairlifts, scooters and specialist chairs, across the country. The orders prevent the company and its former directors from using unfair and misleading sales practices again.The OFT was concerned that people, often the elderly or… Read more »

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A minimum income standard for the UK in 2012 | Joseph Rowntree Foundation

What income do people need to achieve a socially acceptable standard of living? Soaring childcare and transport costs plus cuts to tax credits mean families need to earn a third more post-recession to make ends meet. A video and infographics www.jrf.org.uk/mis illustrate the data. An interactive visual http://mis.jrf.org.uk lets you explore what goods MIS can… Read more »

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BBC News – Do you live above the bread, butter and jam line?

Discussion about poverty in Britain quickly gets snagged on the question of whether you can be poor if you have a plasma TV. But if, instead of thinking about the breadline, we consider what level of income is needed for an acceptable standard of living, the debate changes. It gives us a sense of what… Read more »

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Libel Reform at the House of Commons and Downing Street

Celestine, Admin of LegalBeagles is in attendance and has been invited to speak at a high profile meeting with MPs about libel reform. She is in some good company with Simon Singh, Brian Cox, Dave Gorman and David Davis, to name but a few. See the order of service She has outlined the current case,… Read more »

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Defamation Bill Debate Committee discuss RLP and Consumer Forums

Following on from our story this morning, the issue was raised by Denis MacShane MP in the House of Commons committee Defamation Bill debate. MacShane criticised Schillings tactics of ‘showering defamation writes’ on consumer groups such as the CAB and described the civil recovery business as an ‘extremely unpleasant practice’. You can watch the debate… Read more »

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Lending Code

This is a voluntary code of practice which sets standards for financial institutions to follow when they are dealing with their personal and small business customers in the United Kingdom.  It provides valuable protection for customers and explains how firms are expected to deal with them day-to-day and in times of financial difficulties. The Lending… Read more »

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Phoenix Recoveries v Kotecha Jan 2011

Phoenix Recoveries v Kotecha 2011  (PDF) 2. On 6 February 2007 the defendant wrote to the creditor requesting a copy of the credit agreement under Section 78 of the 1974 Act. On 19 February 2007 the creditor responded and sent something which either was, or included, a scanned version of the application form signed by… Read more »